Scam casino group

I have been playing at riviera spins casino. Made a withdrawal on Friday 30th October. Looks like this site is linked to other sites that has a reputation of simply not paying. Starts to look like a criminal network.They use fake licences .My hope of getting my withdrawal is now almost zero. Anyone had any experience playing on these sites?

They have the usual script of saying 7-21 business days for a withdrawal which itself is ridiculous. When the 21 days is past it's more excuses.

Hello, I couldn’t identify the casino from the name you mentioned, and the screenshot doesn’t seem directly related to it, so it didn’t help much either.

Could you please share a working URL for the casino? That would let us check whether we have any experience with it or information available.

I understand your withdrawal is seriously delayed and that you believe the site is a scam using a fake licence. That’s certainly worth checking, but first we need to identify the casino.

I’ll wait for the link. In the meantime, feel free to share the full story, including any explanation the casino gave you or anything else you found concerning. Any details could help. We’ll take a look at it together.

https://rivieraspin47.live/home

Is the name of the casino.

https://legendspalace34.com/home

Is exactly the same site, I found reviews on it saying they get 7-21 days for withdrawals and it never appears.

Hellofortune looks to have closed down. It has exactly the same problems as legends palace. Live chat tells them 7-21 days for withdrawals and it never appears.

The licences on legends palace and Riviera are non existent and fake.

This looks like a criminal network, just taking deposits and not paying anything. I'm still in the 7-21 day window so all I can do is pray. My withdrawal is large aswell. I deposited £700 and withdrew the max available at the time which was £4150.

Surely they can't just take £700 and get away with it.

https://thesistersite.co.uk/spins-castle/

Seems like a good overview of the group

https://spinscastle371.com/home

Another one of their sites.

Thank you very much for all those details. I have to say, I share your suspicions. Casinos with different names but exactly the same layout and practices certainly raise concerns.

Unfortunately, I couldn’t find information about these casinos in our system. What could help is submitting a complaint with us and explaining what happened. You can simply copy the details you’ve already shared here on the forum.

That would give our mediators, together with the data team, something concrete to work with. They could assess whether there’s anything we can do and look into reviewing the casino for our website. Even if we can’t resolve your situation, having that information available could help other players if the casino turns out to be that unfair.

So, please feel free to take a look at our complaint service and decide whether you’d like to submit a complaint.

https://casino.guru/complaints/create

There’s no pressure, and it’s completely free. It just takes a little time and effort on your part.

https://casino.guru/forum/casinos/spinscastle-casino---general-discussion

Seems to be a whole thread on their spinscasino with everyone making the same complaints

That’s a very good find. Let me add a link to the other thread 👈. I must admit that when it comes to casinos we haven’t published yet, it’s really difficult to put together all the information scattered across the forum. So I really appreciate your keen eye.

Did you perhaps take a look at the complaint feature? I mean, we’ve been talking a great deal about problematic casinos, so if you could use some help and want to try it, please don’t hesitate to do so.

However, looking at SpinCastle Casino in our system, I can see that its Safety Index is 1.4 out of 10, with numerous warnings about unfair practices. That makes me quite doubtful that this casino would be willing to cooperate in resolving players’ complaints.

Well, I guess a complaint would be more of a formality in this case. After taking another look at everything, I have to admit I think your assessment is right.