1 år siden
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Great observation; for anyone interested, I would like to add the official review:
https://casino.guru/tea-spins-casino-review#tab=js-tab-reputation
Glad to see you managed to withdraw!
Have you checked with your bank, right?
So what did the casino say when you informed them that your bank didn't know about anything?
Please give us an update.
I reached out to my bank (Revolut), and they’ve confirmed they haven’t received or refused any payments from this casino. The casino has said they will have the payment team contact me over email which they haven’t.
The casino is now saying they’re having issues with Revolut and suggested I try a different withdrawal method. I’ve since requested a withdrawal to my Barclays account, but it’s been pending for over 42 hours now.
Not a great experience at all. I’m staying on top of their live chat support, but resolution is still pending.
Would strongly recommend avoiding this casino based on my experience.
To make matters worse, the live chat support is completely unhelpful. They keep giving the same vague responses, with no real insight or resolution. For example, I recently messaged:
"Withdrawal pending for 42 hours! Please help or sort this issue out."
Their response was:
"Thank you for your immense patience. There is an update on your case; it states - Unfortunately, this is a massive problem at the moment with Revolut Bank. We are aware about this and are working to resolve this for all. In the meantime, we recommend that players use a different withdrawal method or another bank."
This doesn’t make sense, as the withdrawal is now going to a completely different bank (Barclays), not Revolut — yet the issue still persists.
All in all, I would strongly advise avoiding this casino. The lack of transparency and support has been extremely frustrating.
Heeey..what great news! I'm so glad.
Did you find out what happened there, though?
Alright. Sometimes it actually could happen that the issue is on the payment provider side.
Feel free to describe your experience in the user review at any time, though. 😉
Would you like to tell us what kind of help you need?
Perhaps we can help as well. 🤷♀️
Hi Romi
thank you for your message
i had account with tea spins casino and had three withdrawal but they declined as it was a virtual card and I needed up losing all the funds I wanted my money back please.
contact for vividart , onlndmgm, teqcors
I'm sorry, but in case you have no remaining balance in your account at this casino, we won't be able to help you out, unfortunately.
What do you mean, though, that the withdrawal was declined? What exactly did they tell you, please?
If you did so, it should be enough, for sure. What a shame that you don't have any balance left; we would surely fight for you.
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.