Unibet Casino – generel debat

Hvis du vil diskutere noget i relation til Unibet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

I have been denied identity verification for a long time and have not been able to withdraw $70,000 for almost 3 months. Identity verification is never over for various reasons. They don't want me to play games and withdraw. Help me

This is ridiculous, still, I'm not familiar with the whole context of this situation. But it does not matter now, you ask for help and I can provide it.

I suggest you visit this guide section focused on a free feature called complaint:

https://casino.guru/complaint-resolution-instructions

I'd say it is always better to be prepared for what's about to come. To actually create the complaint, kindly use the following link: https://casino.guru/complaints/create

Once the complaint is set, you may find a few moments to share your story even here on the forum - may you?

I hope you will.

Hi, I have a problem with the withdrawal of the winnings, the point is that the transaction status is shown pending verification, etc. Smaller amounts were withdrawn without any problems and then suddenly such a surprise with a larger win. My account is verified in 100% and I also made payments from one wallet. Can you help me. I would like to ask for help

Hej, hvis du vinder et større beløb, vil du højst sandsynligt modtage en e-mail til KYC-verifikation. Velrenommerede kasinoer efterspørger disse. Da du allerede har modtaget udbetalinger, går jeg ud fra, at alle dine data er korrekt indtastet i din spillerprofil. Det meste af tiden kræves dine bankoplysninger og kontoudtog, da du også er den rigtige person, der tilhører kontoen. VIGTIGT: Download ikke bare et skærmbillede, men det komplette kontoudtog fra din bank, hvorfra du også har foretaget indbetalingerne eller hvilken indbetalingsmetode du har gemt! Mørkning af kontoudtog kan afvises! Dette er normalt afsluttet inden for 24 timer, og du bør modtage din udbetaling. Mange er tilbageholdende med at gøre det, hvis dataene ikke er bekræftet. Du vil også modtage en advarsel om at foretage dette tjek så hurtigt som muligt. (I hvert fald for velrenommerede kasinoer) Hvis KCY ikke er verificeret, kan casinoet derefter slette spillerkontoen uden at du modtager gevinsterne. Indtil videre har jeg ALTID fået udbetalt mine gevinster 🙂tjek dine mails - om du har modtaget noget. Så før du indgiver en klage, skal du læse casinoets vilkår og betingelser og tilbagetrækningsbetingelser. Et casino kan tjekke din konto til enhver tid, selvom du har indsendt den utallige gange. Sådan er det! Jo hurtigere du reagerer, jo hurtigere bør du få din præmie. Alt godt🙂

infoschmitti62 It's just that I didn't receive any emile, and the service told me that the payment went to internal verification and payment

Det er ikke sammenhæng nok! Hvorfor skulle du ikke have lov til at spille *spil*?

Identitetsbekræftelse fuldføres aldrig af forskellige årsager?

Hvorfor er det? På hvilket casino?

Kan du ikke hæve $70.000?

Et kasino har også udbetalingsgrænser -- tjek vilkårene for udbetalinger på det casino? Mindre casinoer vil aldrig betale dig $70.000 på én gang!

Spille spil og gå på pension?

Så blokerer et casino dig – hvis din konto stadig er aktiv, skal du have modtaget mails. Et velrenommeret casino vil aldrig formynde en spiller - vi forbyder, hvis ..........! Tværtimod - den håber, at du vil spille og bruge dine gevinster igen!

Har du indtastet korrekte oplysninger?

Nå, det du skriver har jeg aldrig hørt - der er vist noget skumt.

Ellers indgiv en klage:

Link: https://casino.guru/complaints/create

Alt det bedste.

Tak for tilbagemeldingen:

i dette tilfælde vil du helt sikkert modtage en e-mail, så snart den er afsluttet.

Det findes ikke – for du får ikke en mail om det!

Mit casino sender mig altid en e-mail, så snart bekræftelsen er gennemført, og tilbagetrækningen er foretaget🙂

Denne proces bør afsluttes efter 72 timer.

Ellers bedes du bruge dette link til klager:

Link: https://casino.guru/complaints/create

Hav tålmodighed 🙂

ok

What distinctive features do you offer?

Hi, based on what you describe, it is possible that you will have to perform some additional verification, or your withdrawal has gone to a suitable department where it will probably be under review.  

However, has the casino asked you for any documents or anything else ? Alternatively, did they mention how long this process of review should take ?

Let us know. 

Hi, I can see that you have experience with a similar process when you describe it in such detail. Thank you of course for the appropriate advice for the player that might help. 

As far as the timeframe is concerned, sometimes it doesn't have to be within 24 hours. 

Also, regarding the fact that you always have been paid your winnings, that's great, because that's probably the most discussed problem on our forum. 

Out of curiosity, I would like to ask you, have you ever had a problem with verification ? 🙂

Your answers sound like you want to take on the role of admin, am I right ? 😁

Nevertheless, I would be careful with the timeframes, because it can vary from casino to casino how long it takes for the process to be resolved. 

Anyway, what casino do you play in, when you say that your casino always sends you mail ? 

Hi, in this case it would be useful to use the "reply" button (a grey arrow pointing to the left) so we know who you are replying to, or who the question is directed at. Anyway, what do you mean by "distinctive features" ?

On the community forum in Unibet somebody is saying that after receiving information from a technical engineer that they have lowered the the rtp on slot winnings to 24.12% in the last 6 weeks. At the moment their slots are acting like this so can this be true. If so surely this must be illegal and cheating customers. Also why is their no governing body looking at things like this when instead all anyone ever says is that are all independantly tested. Can anything be done to prove or disprove these allegations.

Hey. I am thinking how it would be possible for RTP to drop to this level in 6 weeks. Obviously some evidence would be needed that this is the case because if someone is just talking about it, it can't be considered relevant. Have you played in this casino and noticed anything unusual ? No RTP visible on the slots themselves ? 

I play at Unibet and lately for every 100 spins you get about 20% return. Here are the community stats for Unibet. If you compare them to other popular casinos you will see they are about 40% lower coming in at 46.03% with most of the others 90%+. https://console.slottracker.com/en/casinos/unibet

I think that such accusations are quite serious and I have not noticed that we have a warning somewhere on our website. Of course, it should be remembered that the casino always has the edge over the player in a long run. I think we have a well-written guide to RTP that might be useful at some point, so I'll add it here: https://casino.guru/learn-about-games-of-chance-rtp-variance

However, if you feel that something is going on that shouldn't be, it would probably be easiest not to play in the casino. Alternatively, if you think there might be something serious behind what you're writing and you think you have enough evidence, you could try filing a complaint, but the evidence would have to be bulletproof. 

Anyway, if you just wanted to warn the players about what you've encountered, I understand. I hope you don't run into anything similar at other casinos and everything will be fine.

Hi everyone,

I’ve been waiting for my Unibet account verification for quite some time now. All documents were submitted more than 10 days ago, but the process still says "verification in progress."

Support keeps saying it’s under review, but nothing is moving forward.

Has anyone else experienced this with Unibet recently? How long did it take to get verified and receive your withdrawal?

Thanks in advance for your help

It really is quite a long time to wait for the verification.

When was the last time you spoke to them, please?