UpSpinz Casino – generel debat

Hvis du vil diskutere noget i relation til UpSpinz Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hej, jeg kunne ikke finde noget om upspinz.com casino.

Hey. I will ask our data team to look at this casino because we don't have it yet in our database.

Have you signed up there already?

Ja. Det er efteråret 2025.

Siden markedsfører sig selv som "lynhurtige udbetalinger", "Zimbler-udbetalinger er øjeblikkelige"... der er grund til at mistænke, at det er vildledende markedsføring. Talrige sider markedsfører også Upspinz som et øjeblikkeligt casino. Når du spiller med bonusser, kan du hæve 7 gange indbetalingen....👎

And how is your experience? Have you made any withdrawals yet?

Kyc godkendt. Jeg foretog en udbetaling....efter tre dage blev "udbetaling afvist, og pengene returneret til spillekontoen". Der anmodes om flere dokumenter. Dette er sandsynligvis en konstant forsinkelse med det formål at føre til frustration og annullering af udbetalinger samt spil/tab....👎

Is it perhaps some higher amount you requested, and that is why they need more documents?

I hope that it won't take long, for sure, and if you need us, you know that we are here.

Ja tak ... upspinz-operationen ser rigtig god ud.

How is it going?

Udbetalingerne kom hjem.....og jeg "ødslede" pengene på en tur sydpå....🏝

So it's a legit casino?

Jeg kan ikke sige noget om lovligheden, men udbetalingerne fungerer rigtig godt.

I have been on a casino called upspinz I have sent all verification in had 1700 and something pounds in asked for 500 which was the maximum they have sent it back to my account and taken the other £1200 saying back to system I am so upset about this. I have spent a lot of money. over the last few months now I’m trying to take it out and I am having no luck at all.

Is your account already verified, though?

It is good that you sent all the documents, but the casino has to check everything first, and then they will inform you that your account is verified. Only after the verification will you be able to withdraw your winnings.

Please let us know how the situation stands exactly.

Kyc-problem, penge bliver altid returneret til kontoen, og der kræves mere bevis. Den seneste besked var et chok... Jeg får sandsynligvis aldrig mine penge, men jeg vil vente på, at situationen falder til ro. Jeg har aldrig set et hurtigt casino, og det var sidste gang i mit liv på et Curacao-licenseret casino, især Upspinz, der er altid problemer med Curacao-casinoer....

"

Et fotografi af dig selv, hvor du holder det ID-dokument, du har brugt til at bekræfte din konto. Hold venligst dokumentet tæt op til dit ansigt for at identificere dig.

Hi, I'm not sure exactly what kind of document it's supposed to be, but you know what you used to verify your identity. It's nothing unusual, to be honest, I've seen it many times before. If you don't verify your identity, you won't be able to get the money, which is why it keeps getting returned to you. 

Only scam casino, probably i can't get any money... No bonus used, 40€ depo and roulette win...

We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of €655.10 has been removed from your balance due to the breach of the following Terms & Conditions:

 

12.10 Company reserves the right, in its sole discretion, to void any winnings and forfeit any balance (winnings and deposits) in your betting account, to terminate the Agreement and/or to suspend the provision of the Services or deactivate your account if: i) we identify you have disguised, or interfered, or taken steps to disguise or interfere, in any way with the IP address of any Device used to access our Site (such as using a Virtual Private Network "VPN") ii) it comes to our attention that the customer used forged documents (photos, scanned documents, screenshots etc.) during the verification procedure or in any point time the Agreement is active iii) there is a reasonable suspicion that you have committed or attempted to commit a bonus abuse, either on your own or as part of a group iv) you are involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or third parties’ participation or you use any software-assisted methods or techniques or hardware devices for Your participation in any of the services provided by the Company.

 

Please note that the amount of your deposits (€65.00) remains in your balance.

 

Do not hesitate to contact us in case you require any assistance.

Kind regards,

Customer Support Team

We can clearly see the casino's explanation of why they took your money. And how does any of that apply to you? Were you using a VPN? Were there any documents you edited?

If nothing they wrote is clear to you and you don't feel like you did anything wrong or against the rules, you have the option to submit a complaint with us.

What do you say to that? 

Jeg bruger ikke VPN, jeg har ikke redigeret nogen dokumenter osv. Jeg sendte alt, hvad de bad om, og i henhold til instruktionerne. Alle de dokumenter, de beder om, skal sendes to gange. Det sjoveste er, at jeg ikke engang tog bonus, rå 40€ depositum, og så udbetaler rouletten. Ja tak, hjælp mig med denne her. 🙏🏻