Vistabet Casino – generel debat

Hvis du vil diskutere noget i relation til Vistabet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Godaften. Jeg tilmeldte mig Vistabet og fik tilmeldingsbonussen. Jeg vandt 550 euro, og firmaet blokerede mig.

Mister jeg mine penge?

What do you mean they blocked you? Are you able to get into your account? Have they asked for verification?

Dårlig kundeservice, alt er standard. Dårlig bonus og kundebelønninger. Det tager for lang tid at hæve. De er underbemandede i weekenderne. Hold dig væk fra dem.

Thanks for sharing some information about your experience with this casino. From what you wrote, it seems like you had more negative things to mention than positive ones.

When you say the customer service is bad, what exactly do you mean? Are they giving you generic or AI-like responses, or is there another issue with the way they communicate?

You also mentioned that you’ve been waiting a long time for a withdrawal. How long exactly has it been pending?

En uhøflig medarbejder, de løj og sagde, at banken var ansvarlig, selvom de ikke havde gennemført udbetalingsprocessen, og banken afslørede dem. De ved ikke, hvordan de skal opføre sig over for spillere med store udskiftninger. De giver ikke bonusser eller personlige tilbud. Alle svarene er standardiserede uden spor af personlighed fra medarbejderne. Derfor har de en 8,4 og er det næstsidste firma blandt alle de legitime græske. Jeg ville bedømme dem med en 7 og med mildhed.

Sure, I understand what you mean.

And what happened with the issue involving your money, where the casino said the problem was with your bank, even though you said that wasn’t the case? Was it eventually resolved, or is it still ongoing?