Voltslot Casino – generel debat

Hvis du vil diskutere noget i relation til Voltslot Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Regarding this complaint

https://casinoguru-en.com/voltslot-casino-player-is-struggling-to-verify-his

It might help the duped player to complain at AskGamblers as there the casino does look to be more responsive then here.

@Frankie66

Dette er det allersidste casino, indbetal aldrig penge, jeg fortryder det, efter min indbetaling blev min konto blokeret, ingen giver mig en grund, ingen er ligeglad. De river folk af, blokerer efter indbetaling og live chat siger, at du skal være tålmodig, først til mølle. Det kan jeg ikke, jeg er så vred, det er kriminelle på højeste niveau.

Hello there!

Can't explain what caused the issue, hence it's good you already submitted the complaint. For now, I would suggest answering the questions given, so Tomas can work on some progress.

Can you do that, please? If so, access the complaint right here.

my account is blocked without any reason.

every time I get the same answer from them.

this is for 4 weeks now I got a amount of €5000 on my account

this is what I get back every time

Dear Matthew ,

Hope you are doing well!

Your request has been already transferred to our responsible department and is being processed now, please be so kind to wait for a while. As soon as we have any updates, we will contact you via email.

Thank you for understanding!

Feel free to contact us if you have any further questions or need assistance.

Which casino is it? Was your account verified?

Voltslot yes it was verified they said it’s because of

Your account is currently undergoing an additional verification process regarding the recent deposits made. We cannot tell for sure how often can this happen. We understand that this may require some patience on your part, and we genuinely appreciate your understanding and cooperation during this time.

We would like to inform you that your case has already been transferred to our responsible department and is being processed now, please be so kind as to wait for a while.

Hey. I've moved your posts under the casino you're writing about. I'm sorry to see the situation you're going through at the moment and especially seeing that the casino keeps giving the same answer over and over again and nothing relevant. 

However, I see that in your second post you wrote that your account is undergoing additional verification because of your deposit. Did the casino ask for any documents ? 

Anyway, you have a complaint with us, so our team will try to help you as best as we can. We'll see where it goes from here. For now, unfortunately, we'll have to be patient. 

Oke thank you

Voltslot is not replying on e-mails.

Hi, what should the casino email you about ? Is there a specific problem you are trying to solve here ?

Jeg registrerede mig på ovenstående casino uden problemer. Jeg lavede 3 indbetalinger, og da jeg vandt nogle penge, anmodede jeg om en udbetaling.

Jeg sendte alle mine dokumenter og foretog identifikation.

Pludselig blokerede de min konto med den undskyldning, at der var et kasino i deres gruppe, som jeg tidligere var blevet blokeret fra.

Så hvis jeg ikke vandt og fortsatte med at indbetale, ville der ikke være et problem.

Opmærksomhed!!!!

And did they pay you any money, though?

I believe that our complaint team could be of some help if not. Surely let us know.

Er der nogen, der ved, om der findes en advokat eller et firma, der tager sig af casinokrav?

Tak

Major warnings, see my other thread. Not processing withdrawals, same excuses they gave when they had a different company name and ran Vesper then vanished with players money.

COmplaints popping up on here and askgamblers.