Vi vil prøve at hjælpe dig, og jeg forstår, at du er ked af det, for hvis det var mine penge, ville jeg også være det.
Det jeg ville sige med mit indlæg var, at når du har et problem, skal du forklare det tydeligt og beskrive, hvad der skete, for hvis nogen bare skriver, de tog mine penge, gør noget ved det, så kan alle komme her. Vores team skal først undersøge, hvad der skete for at konfrontere kasinoet, det er derfor, jeg skriver alt dette.
Hvad angår at stoppe kasinoet, kan vi ikke gøre noget ved det. Vi kan kun anbefale ikke at spille her og forsøge at hjælpe dem, der har brug for det.
Jeg håber, at sagen bliver løst.
We'll try to help you and I understand you're upset because if it was my money I would be too.
What I wanted to say with my post was that when you have a problem you need to explain it clearly and describe what happened, because if someone just writes, they took my money, do something about it, then anyone can come here. Our team has to first investigate what happened in order to confront the casino, that's why I'm writing all this.
As far as stopping the casino is concerned, we can't do anything about it. We can only recommend not to play here and try to help those who need it.
I hope the case will be solved.
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