Wild Winz Casino – generel debat

Hvis du vil diskutere noget i relation til Wild Winz Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hej, casinoet har bekræftet en refusion af mine indbetalinger, da min anmodning om selvudelukkelse ikke blev behandlet rettidigt.

Jeg indbetalte i alt €800 via Revolut, hvilket jeg modtog. Jeg indbetalte også yderligere €990 via krypto.

Nu får jeg pludselig at vide, at casinoets finansafdeling angiveligt har sagt, at refusioner ikke kan behandles via krypto.

Det er selvfølgelig fuldstændig vrøvl, da man kan sende krypto manuelt som normalt. Jeg tilbød også casinoet muligheden for at kreditere de resterende €990 til min casinosaldo, og jeg vil foretage en manuel udbetaling.

Kan nogen hjælpe mig med at få resten af ​​pengene?

So, what did they say about that option, please?

If there is no solution from the casino side, you still have the option to file a complaint here.

Have you thought about that?

Ja. Men ærligt talt, du hjælper aldrig med refusioner...

Well, I'm not sure about that if I see all the resolved complaints in our database and the sums we help our users to get. 🤷‍♀️

It's completely up to you, of course.

Jeg har nu indgivet en klage og håber på jeres støtte.

Know that our team will do everything possible regarding your complaint, of course.

I believe that by now you are very well informed and aware about how to do things right.

I’ve been playing here for quite a while and never had any issues with withdrawals. I’ve made quite a few, some went through within an hour others took about a day. So yeah, overall I’ve had a pretty good experience with them

Hey, thank you for sharing. It's nice to hear something more positive for a change. 🙂

If you ever want to add something more, we would be delighted.

I actually withdrew 840 euro just yesterday

Awesome, thank you once more!