1 år siden
Hvis du vil diskutere noget i relation til WinWin Bet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Hi, well, the casino probably has the right to tell the player that it doesn't accept his bet, but as for the deposit, I don't understand why it should be confiscated. Didn't they tell you anything about the deposit? If not I would probably file a complaint on this link and see what can be done.
Will you try it?
Hej.
Hvad sker der, hvis den metode, jeg brugte til at indbetale (bankoverførsel), ikke er tilgængelig til udbetalinger?
Jeg vil gerne hæve penge, og de tilbyder mig kun Mastercard, Jetonbank og elektroniske tegnebøger (jeg har ingen af dem)
Hvad kan jeg gøre? Tak.
Could you please tell us at which casino you experience this?
You should, first of all, contact the casino and ask directly what you should do if you don't have any of the payment methods available.
Also, it is best to check all those things before you even deposit and play just to make sure everything is okay, you know. 🤷♀️
Aren't you into crypto at all, for example?
Hej.
Casinoet er en win-win situation. De tilbyder Visa-indbetalinger (hvilket jeg ville være interesseret i), men når jeg indtaster mine oplysninger, får jeg en fejl, fordi det ikke er et Mastercard.
Den anden indbetalingsmetode jeg har, er overførsel (den jeg brugte).
Jeg ved ikke, hvordan jeg skal trække mig tilbage...
Jeg vil ikke ind i kryptoverdenen, tak.
In this case, I better move your posts here to the official thread of this casino, where you have a better chance to collect more information, and maybe even some casino representative will reply to you.
Please know that if you have nowhere to go and don't know what to do, our complaint team can try to help you out of this situation.
Submit your complaint here and explain well what is happening. We will then try to solve everything together.
⚠️
User Warning: Always Check for a Valid Gambling License
Before registering or depositing on this platform, I strongly advise everyone to check whether the site holds a valid gambling license in your country.
In my case, I played on ww-bet.com from Lithuania, and experienced the following issues:
No age or identity verification was required during registration (no KYC checks at all),
I deposited funds, but my account was later restricted and blocked,
Promised cashback based on losses was never paid,
Customer support communication stopped abruptly after I filed a complaint.
If a platform does not hold a valid license in your jurisdiction, you may face serious problems with:
withdrawals,
account access,
or even full loss of funds.
✅ Recommendation: Use only verified, licensed platforms with transparent terms, responsible gambling tools, and proper regulatory oversight.
So, do I understand correctly that you clearly stated that you are from Lithuania, deposited, played, and when you wanted to withdraw your winnings, they blocked your account and you didn't get any money? Right?
If it is so, perhaps our complaint team could help you out.
Please follow this link where you can file a complaint and explain the whole situation. We will gladly look into it.
Kære Maria,
Tak for dit svar, men desværre bekræfter din holdning kun alvorlige overtrædelser.
I indrømmer officielt, at I tillader spillere at spille og foretage indbetalinger uden nogen form for verifikation, og at I kun begynder at kræve dokumenter i tilfælde af gevinster. Dette er i strid med internationale KYC/AML-standarder samt principperne for ansvarligt spil.
Desuden blev min konto blokeret uden forklaring, bonusser og cashback for tabte beløb blev ikke udbetalt, på trods af løfterne på siden.
Jeg fraråder kraftigt alle at involvere sig på denne platform. Den overtræder sine egne regler og bedrager brugerne.
Yderligere klager vil blive rettet til tilsynsmyndighederne og den udstedende bank.
Med venlig hilsen,
Bruger, der har været udsat for bedrageri
Well, that was your message to the casino. Where would you like to reply to the casino, wasn't it enough to send them an email? It doesn't look like they are active and have an account here on the forum.
Okay, so let's try to focus on the core of the problem and if you are trying and you can't or can't solve it yourself, then you can turn to us.
Would you be interested?
Romi has sent you a link before where you can file a complaint and our team as I said would try to assist you.
What do you say?
If you are interested click on this link and describe your situation to our team.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.