XOCasino – generel debat

Hvis du vil diskutere noget i relation til XOCasino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Spil slet ikke her))))

Reason?

The players have been found to have multiple accounts and are trying to exploit bonuses, all link together by our security system and all appear to be from Ukraine. Interesting take on our reputation, simply write a bad review whenever you do something against the terms and conditions? Great job lads!

Jeg er ikke en bot, de tog mine penge og min livechat, og de svarer ikke på mine e-mails.

Hello sir, please explain how you ended up with multiple accounts and claiming a refund from an account belonging to a female yet posting here on your behalf. We are working on rectifying the issue for you but breach of rules is something you cannot deny and ruin the reputation of a brand from trying to manipulate the system. Your case is being investigated and you should receive and answer soon.

Dear casino representative! 

We are pleased to see you on the Casino Guru forum. To help you better understand our forum policies, I‘m reaching out to you with the basics now:

https://casino.guru/forum/bonuses-and-promotions/rules-for-casino-representatives-adding-promotions

Since you already registered the account with the official casino email, I'm now syncing your account with your brand so the players recognize you as such.

Jeg registrerede mig først på jeres casino, og jeg har én konto.

Try to use the "reply" button whenever replying to someone in particular. That way they will get notified about your message. 😉

Jeg er den eneste, der er registreret hos dig, jeg har kun én konto, så find ikke på alt det vrøvl.

Hello, I just want to make one thing clear: We are not the casino, and we did not accuse you of opening multiple accounts. This is the Casino Guru forum; can we now address the issue with the casino?

If you require assistance and the issue is related to the casino branch, which multiple accounts seem to be, kindly submit a complaint.

Dette casino er et fupnummer, de svarer ikke til nogen

Hello, like we stated you have several accounts created all linked to you, the refund is being requested by a woman with a different name yet you claim to be a man with another name. Stop saying we are scam when you are trying to avoid responsibility, breaking the rules and pretending to be other people.

Jeg har tilmeldt mig hos jer via WhatsApp.

Hvorfor svarer du mig ikke på WhatsApp???

You're communications with the Risk Management department is through E-Mail only. We see that an agent is already in communication with you.

kommunikerer allerede, men jeg har skrevet på WhatsApp før, og ingen svarer der, og på jeres hjemmeside har I fjernet livechatten, hvorfor????

Du ved, jeg har kun én konto, så lad være med at finde på alle dine fantasier her, bare sig at du ikke betaler pengene, og det er det.

Det er en komplet løgn... ingen svarer angående casinoet, selvom der er gået 20 dage siden jeg bestilte pengene, betaler de ingen og har heller ikke tænkt sig at betale.

If you haven't received your money for so long, then it would probably be a good idea to file a complaint and we would try to help.

What do you think?