3 år siden
Hvis du vil diskutere noget i relation til Zaza Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

CasinoZaza, it was good, but now it has become the worst and it is hitting a black spot for me. .They delay paying people on purpose.I have deposits and withdrawals with them, but suddenly when withdrawing 195CAD they decided to do a second check on me, then the amount is still not paid, it's been two days in crypto currency... The world has come up with a way with crypto to make things better fast but Zaza casino likes slow things and slow customers. In their rules, it is written that payments by bank cards take from 1 to 7 days, and electronic payments take up to 24 hours. They have been delaying me for 48 hours now for such a ridiculous amount and when I ask on chat what is going on they tell me that they will block my account because I ask often about my money....Imagine! Mafia!
I think the point is that your account has been marked for further checking. Any payout - no matter what payment option you chose - will not be completed until this further check ends up.
I think you should calm down and let the casino finish the investigation. If everything is ok, you don't have to worry, right?
of course everything is fine! their approach is unfounded! When I deposit $30, $50 they don't do a check, but when I decide to withdraw about $100 they do a check, after I've already withdrawn over $300, $400 they're slowing me down now?! in which they have been delaying me for 48 hours now. After I passed the check, an additional one, then in their terms of electronic payout it says that it takes up to 24 hours, but for me it was 48 hours, I note again that a year ago they paid out profits in 10 minutes just think what a change we are talking about
Hello.
Can't comment on your past experiences, instead, I'd like to say no deposit ever is checked by the casino. For example, if you pay any utility bills by a card or bank transfer, is your transaction checked by anyone? No, it isn't, you do that willingly.
The withdrawal is a completely different story. The first step is to verify the payment option used for the deposit or withdrawal, then your personal information, gaming history, and other details are checked. Since playing in an online casino brings many rules and restrictions along the way, the casino must first evaluate whether you have complied with all those rules.
That is why deposits are not checked because there is nothing to check at all.
Sometimes, when you hit a certain threshold, a further check is required, or your account may be flagged for certain similarities with other accounts, it happens. So the casino must investigate first.
The crucial point is to find out whether the length of all those checks is let's say, reasonable.
Sadly, no exact measure is set for that, because each situation is different. 🙁
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
En platform for alle vores bestræbelser på at føre visionen om en mere sikker og transparent online gambling-branche ud i livet.
Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.