1 år siden
Hej! Hvordan kan casinoguru sol casino give et så godt ry? Det kostede mig en formue! Til gengæld er hr. Vegas ekstremt dårlig, jeg har kun haft gode oplevelser! Jeg forstår det bare ikke
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1 år siden
Er Casino Guru sponsoreret af kasinoer? Jeg kan ikke forklare det anderledes
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1 år siden
Jeg er meget spændt på om jeg får et fornuftigt svar
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1 år siden
Hello,
we are not sponsored by casinos 🙂.
Allow me to explain that we value and get players' opinions into consideration, but we can't rate any casino only by such feedback. So we set a user review rating feature, where every player can share their experiences.
It's because not every player can be fully satisfied but it does not necessarily mean that the casino is ultimately bad. Honestly, most players are not satisfied because they simply lose or did not win from some bonus and eventually broke some rule.
As you know, we allow players to submit complaints in order to protect them and investigate what went wrong.
If we find that the casino acted against fair gambling, we can reward this casino with black points and even lower the rating in case the problem is more serious or affected a lot of players.
So obviously, user reviews can't be treated with such attention, hence we keep those information visible, but separated.
Feel free to read more about Our Casino Review And Rating Process
In accordance with this article, you should also check the "reputation explained" tab for bot casinos:
Hope it gives an idea about how we evaluate casinos.
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