Betaling Betalingsudbyder "Libersave"

Er der andre der har erfaring med betalingsmetoden "Libersave"? Det er tilsyneladende en udbyder til øjeblikkelige overførsler. I hvilket casino brugte du denne metode?

Vil du være sikker på, at dette er en sikker mulighed for indbetaling 🙈

sådan ville det se ud. På forhånd tak

Hello! Have you also tried to seek more details through the internet? I would also try to find more at Trust Pilot? I tried that, and it must be quite new or not so well recognized. Not much to find, I'd say. Let's see what the others have in mind.

Jeg har desværre ikke fundet andet om det

I haven't personally used the Libersave payment method, but I've heard it's gaining popularity for instant transfers in some online casinos. It’s always important to check if your preferred casino supports it under their deposit options. If anyone has used Libersave in a specific casino, I'd be interested to hear about your experience!

Thank you for your insides.

And so do we like to know more as well.😉

This company is nothing then a payment agent that operates for casinos. It wont surprise me if the casinos have build this company as it is impossible to contact them.

Trying to find their contact details that work to inform the German Authorities that this company and its management is in breach of the German and Dutch gambling act.

Have you used them? What do they breach, if I may ask?

Hi Romi,

Unfortunately yes.

They are in breach of the Dutch and German gambling act since the casinos that uses their network claims to be legit/legal. (I did not save the chat so can't add it here) But once you start complaining about lack of responsible gaming tools etc they claim that they are not responsible and their T&C is leading.

In The Netherlands casinos that are regulated and legal to operate are the only casinos that are allowed to show iDeal as payment option in their casino. For all others this is strictly prohibited. If the Dutch Gambling Authority finds an illegal casino promoting iDeal it can lead to penalties which have been issued to several casino brands in the last two years.

I understand it now. Thank you.

In this case, I hope that you will find a way to do what's right. Surely update us, please, about anything regarding this.

Goddag alle sammen,

For at sikre gennemsigtigheden vil vi gerne dele nogle oplysninger med dig:

- Indtastningen, der er synlig på skærmbilledet, kommer fra en indirekte forbindelse via Yapily (open banking aggregator).

- Libersave er ikke selv en betalingsudbyder for spil. Sådanne modeller er udtrykkeligt uforenelige med vores retningslinjer for overholdelse af reglerne.

- Efter vi blev opmærksomme på sådan en sag, identificerede vi den pågældende forhandler og udelukkede ham permanent.

- Betalinger på vores platform behandles udelukkende via regulerede betalingstjenesteudbydere.

- Vores aktive, autoriserede forhandlere er anført her:

https://libersave.com/catalog/liber-save-de/no-store

Vi håber på jeres forståelse og er åbne for spørgsmål!

Libersave-holdet

Interesting statement from LiberSave.

You publicly state that "LiberSave itself is not a payment provider for gambling" and that "such models are expressly incompatible with our compliance guidelines."

However, my SEPA transactions in August 2025 were processed via LiberSave and routed directly to unlicensed gambling websites (Ybets.net and Immerion2.com). Both are illegal operators in the EU.

Even more concerning – LiberSave created an account in my name without my consent, in clear violation of GDPR Articles 5, 6, 7 and 32. I only discovered this when receiving an unsolicited "temporary password" email from LiberSave in my spam folder.

These actions clearly contradict your own compliance declaration and raise serious questions about how LiberSave verifies its merchants and protects user data.

All relevant evidence (SEPA transaction IDs, email headers, and screenshots) has been submitted to DVI Latvia, BfDI Germany, and the European Consumer Centre, yet no response has been received from LiberSave to date.

Perhaps you would like to publicly clarify how such "incompatible models" were allowed to operate through your system, and how an account could be created in my name without explicit consent?

God eftermiddag, og tak fordi du tog dig tid til at dele din oplevelse. Vi tager sådanne kommentarer meget alvorligt og vil gerne kort kommentere dem:

Efter en intern gennemgang kunne vi ikke identificere nogen indgående betalinger eller transaktioner, der er videresendt til de spillesider, du nævnte. Hvis du har konkrete beviser for dette (f.eks. et SEPA-transaktions-ID eller en bankbekræftelse), bedes du sende det til os via vores kontaktformular – vi gennemgår omhyggeligt alle rapporterede tilfælde.

Vi udelukker ikke muligheden for tekniske uoverensstemmelser eller forkerte omdirigeringer i isolerede tilfælde. I sådanne tilfælde vil den berørte forhandler straks blive identificeret, undersøgt og – hvis der opdages en overtrædelse – permanent udelukket fra vores platform.

Vedrørende oprettelsen af ​​en brugerkonto, vil vi gerne understrege, at dette udelukkende sker inden for rammerne af almindelige platformprocesser og kun i forbindelse med en transaktion initieret af brugeren. Uautoriseret oprettelse af en konto er teknisk set umulig.

Vi sætter pris på din feedback og dit engagement i gennemsigtighed. Sådan feedback hjælper os med yderligere at forbedre vores systemer og processer.

Med venlig hilsen

Dit Libersave-team

Thank you for your public response.

If your compliance team actually monitored your support inbox, this discussion would not have to take place in a public forum.

I have already sent you multiple detailed reports since August 2025, including:

SEPA payment confirmations showing funds processed by LiberSave and routed to ybets.net and immerion2.com – both officially blacklisted by the Latvian Gambling Authority (IAUI) for illegal gambling operations in the EU;

an unsolicited "temporary password" email from LiberSave, proving that an account was created in my name without consent, in direct violation of GDPR Articles 5, 6, 7 and 32.

Your statement that "unauthorized account creation is technically impossible" is demonstrably false. The evidence I hold has been submitted to DVI Latvia (Data State Inspectorate), BfDI Germany (Federal Data Protection Authority) and the European Consumer Centre (ECC), who are currently reviewing this case.

If you still claim no such transactions or accounts exist, I will be happy to publicly share redacted SEPA transaction IDs, timestamps, and the IAUI’s blocking decision confirming the connection between your system and these illegal operators.

Transparency works both ways — not only when it suits your public image.

Regards,

Alise

Kære fru Alise,

Vi forstår, at denne situation kan være frustrerende eller forvirrende for dig, og tak for din kommunikation og de oplysninger, du har givet os. Efter en omhyggelig intern gennemgang kan vi dog bekræfte, at ingen af ​​de betalinger, du hævder, er foretaget til Libersave. De påståede transaktioner, du nævner, er påviseligt falske.

Bemærk venligst, at oprettelse af en konto på vores platform kun kan ske med udtrykkeligt samtykke fra de berørte personer. Samtidig overvåger vi aktivt, at alle handlende udelukkende bruger vores platform i overensstemmelse med vores compliance-politikker. Forsøg på at bruge vores system uden tilladelse vil straks blive opdaget og resultere i permanent udelukkelse. Dette sikrer, at integriteten og sikkerheden på vores platform er garanteret til enhver tid.

Vi håber, at denne afklaring vil skabe større gennemsigtighed, og vi er naturligvis til rådighed for at besvare eventuelle spørgsmål, du måtte have, når som helst.

Med venlig hilsen

Dit Libersave-team

Thank you for your clarification.

However, your statement that "none of the payments have been made to LiberSave" is factually incorrect. The attached screenshot from my LiberSave dashboard clearly shows two SEPA transactions dated August 23, 2025, including unique order IDs generated by your system.

These transactions were processed directly through your platform interface — not through any third party — and were later redirected to unlicensed gambling websites.

All related transaction data and evidence have already been submitted to the Berlin Data Protection Authority and BfDI Germany, where this case is currently under review.

Therefore, I invite you to explain publicly what these visible LiberSave transaction records represent, if not payments processed through your system.

Furthermore, it remains unclear why over multiple documented emails and formal submissions — all of which included LiberSave in CC — have received no response whatsoever.

Public transparency should begin with direct accountability to affected users, not with selective replies on public forums.

Thank you,

Alise

@Libersave,

You are nothing but a payment provider for illegal operating casino's making you complicit in facilitating their illegal operations. Despite multiple mails from my side trying to get explanation from your shady company I received NO RESPONSE. Thats why I forwarded my case to the German Authorities which are looking into your company and cooperation with illegal casinos.

This is also BS as I do find the name of a former casino which you call Forza Relax now and back in 2025 Forza. Something I can also proof with received e-mails from Libersave and not from Yapily connect etc.

For the Casino Guru Team it is worth the mention that this company is lying and doing all it can to avoid claims and liability for being complicit in cooperating with casino's by either facilitating money transfers or allow their platform to connect players with illegal casinos.

interesting catch. thanks for finding it out, the thread itself is almost year as long..