As you can see in the pictures attached above, I made the withdrawal on 10.02.2025. How long can it take? 5 days? 10? They have already exceeded any limit. My withdrawal has been pending for 17 days, and I don't know how much longer it will take because they no longer respond to emails, and I can't contact them anymore. 😐
That's why it's an excellent step that you have opened a complaint and our team will try to help you in your case. The fact that the casino is not responding to you and that it is taking so long is not normal I would say, but hopefully it will be resolved and you will eventually get your money.
Although that is something I hate to say in your situation, but we will have to wait for that.
Hey guys! I'm new here!
Hope to learn a lot of things from the members, as I've heard quite a lot of positive feedback on this platform.
Also I have quite long experience playing, so probably will also add to the group.
As for the longest withdrawal - I have been waiting for around 2 month to get $25 000, as there was some kind of delay on the processing side. During that time my balance turned to $15 000 (hahaha) and I got only the rest. Sometimes I think they do that intentionally, just to make people spend at least a part of their reward back.
I can relate to your situation. I had a similar experience where I won around $35,000, and it increased to $70,000. However, after that, it dropped to around $25,000. These fluctuations were caused by the crypto market, and I had to wait over 8 months, and I’m still waiting.
I do think a lot of the time, it’s intentional because the casino wants you to lose during the wait. Also, you lose out on potential returns when you have to wait for your money. In 8 months, I could have made a profit with other investments.
Hi.
Do you have any guarantee that after 8 months you will still receive something? It’s indeed a large amount, but 8 months? That seems suspicious to me. I hope everything goes well and that you get your money.
Good luck.
Hey guys! I'm new here!
Hope to learn a lot of things from the members, as I've heard quite a lot of positive feedback on this platform.
Also I have quite long experience playing, so probably will also add to the group.
As for the longest withdrawal - I have been waiting for around 2 month to get $25 000, as there was some kind of delay on the processing side. During that time my balance turned to $15 000 (hahaha) and I got only the rest. Sometimes I think they do that intentionally, just to make people spend at least a part of their reward back.
Welcome, and thank you for sharing.
I would say that it could depend on the delay you wrote they experienced. Right?
Sometimes the fault is not even on the casinos side, you know. 🤷♀️
2 months is quite a long wait, but we need to see what is the maximum withdrawal per month in such cases as well.
I can relate to your situation. I had a similar experience where I won around $35,000, and it increased to $70,000. However, after that, it dropped to around $25,000. These fluctuations were caused by the crypto market, and I had to wait over 8 months, and I’m still waiting.
I do think a lot of the time, it’s intentional because the casino wants you to lose during the wait. Also, you lose out on potential returns when you have to wait for your money. In 8 months, I could have made a profit with other investments.
But isn't there a possibility to lock your winnings so you are not able to play with those? 🤔
That would be really helpful in many cases, I believe.
Yes. Of course, every situation is individual, but... you know, when 'it's YOUR situation, it always looks like intentional' 🙂 and yeah, as far as I have ready - my sum isn't the biggest, so people lost much more.
Once again - it proves that the reputation means a lot.
I try to read as much as I can about the casino, but even more - I try to rely on the real feedback of my friends or at least the people on Internet, who got their money as they won it.
It surely is very good to get informed, but I wouldn't rely that much on the other situations because they are never the same. Right?
Just know, please, that whenever you need our help, we are here.
My slowest successful withdrawal took way longer than I expected, and it was pretty frustrating. The casino initially stated that withdrawals would take 2–3 business days, but mine dragged on for nearly two weeks. I had to go through multiple verification steps, submit additional documents, and deal with slow customer support. Eventually, after constant follow-ups, the money finally arrived in my account. It was a stressful experience, and now I always check a casino’s withdrawal policies and user reviews before playing.
Thanks for your experience. Since you also went through verification, that was probably the main reason for the delay. Without KYC players can't withdraw, so I understand that it was delayed. What casino was it? You haven't played there since? Usually the time after a successful KYC is reduced, but not in every casino so I guess you'd have to try again.
Anyway, thanks for sharing.
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