Hi there on 09/06/2021 I won EUR 24000 000 in a casino called Vulkan Vegas, but the next day on the winner my balance had completely disappeared despite the fact that I had carried out a withdrawal procedure then I went to the police station to make a complaint but the casino does not want to return the sum and I don't know what to do if someone
Have you got a screenshot of the win and can you still access your account to view your transactions history so you can screenshot it as proof of that amount being in your account?
Exactly as nigeljc says. Can you access your casino account and the gaming history? Everything should be there.
Jeg har bevis for min vinder, men jeg ved ikke, hvad jeg skal gøre, da jeg sagde, at jeg også gik til politiet
Dette er skærmbilledet
Q
I'm sorry, but you didn't post any screenshot here.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
