ForumGenerel debat om gamblingThe Truth About False Advertising in Online Casinos: A Gamer's Guide to Withdrawal Processing Times

The Truth About False Advertising in Online Casinos: A Gamer's Guide to Withdrawal Processing Times

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silver
pharmalpn
Lærling
1 måned siden

Hello to my fellow gamers! If you’re anything like me, you know that the thrill of playing at online casinos is only matched by the excitement of cashing out your winnings.

But let’s face it: when it comes to online gambling, not all casinos are created equal. One of the most critical aspects that can make or break your gaming experience is the withdrawal processing time. Today, we’re diving deep into the murky waters of false advertising in online casinos, particularly focusing on withdrawal times.

Before we get into the nitty-gritty, let’s clarify what withdrawal processing times mean. This refers to the time it takes for a withdrawal request to be processed and the funds to be credited to the recipient’s bank or e-wallet.


For me, withdrawal processing time is one of the first things I look at when choosing an online casino. After all, what good is winning if you must wait an eternity to access your cash. I rotate between a few reputable online casinos: Rich Palms, El Royale, and Ducky Luck.  What I appreciate about these platforms is their transparency regarding withdrawal processing times. They don’t make grandiose claims about "lightning-fast" withdrawals; instead, they simply state their processing times—and they’ve been accurate. These casinos have earned an A in my book because they set realistic expectations and deliver on them consistently.


Now let’s talk about Raging Bull Casino—a platform that has caught my attention for all the wrong reasons. They advertise "fast withdrawals," which sounds enticing but is ultimately misleading. Their website states: "Bid farewell to waiting times and embrace lightning-fast withdrawals with higher limits that cater to your needs. Your time is precious, and we ensure that you can access your winnings swiftly and conveniently"


However, if you dig a little deeper, you’ll find contradictions that raise eyebrows. Under their withdrawals process tab, they clearly state that it takes 7-10 days to process withdrawals—no matter which method you choose. This directly contradicts their claims of speedy service.


To add fuel to the fire, a customer service agent informed me that after the initial 7-10 days for review, it could take another 7-10 business days just to issue payment! That totals up to 20 business days—far from "lightning-fast"

What’s even more frustrating is how Raging Bull presents itself across different platforms: On Google, they claim, FAST WITHDRAWALS: "At Raging Bull, we believe your money’s your money-so you can withdraw at any time and get your winnings fast" On Reddit, they published an entire blog post boasting about their speedy withdrawal process.


These mixed messages create confusion and disappointment among players who expect quick access to their funds based on flashy marketing claims. False advertising isn’t just a minor inconvenience; it can significantly impact your gaming experience. When casinos make exaggerated claims about withdrawal times.


Please share your take on this subject! I told Radka I would be looking forward to reading her thoughts. Casino Guru, your insights are invaluable in fostering an informed community dedicated to ethical consumption practices!



Redigeret af forfatter 1 måned siden
gold
DjDero
Kompetent
1 måned siden

Hi, thank you for your in-depth analysis of false advertising in online casinos. I completely agree with your observations - the discrepancy between the promised "lightning" withdrawals and the actual processing time is not only misleading, but extremely frustrating for players. Many people are looking for transparency and fairness, especially when it comes to accessing their earnings. Online casinos that set realistic expectations earn the trust of their users, and this is key to their long-term success.


Unfortunately, many casinos use similar marketing tricks to attract new customers. Promises of "lightning" or "quick" withdrawals often sound enticing and can lead someone to sign up without knowing the real terms. The reason is that in the competitive environment of online gambling, casinos strive to offer the best possible service on paper, even if this involves exaggerating certain aspects.


The truth is that such practices can seriously undermine player confidence, as you rightly point out. In the long run, this can damage the reputation of the casinos. I believe that in order to remain successful, they must focus on communicating correctly and transparently with their customers. This is essential to building a loyal and satisfied user base.


Thank you again for your attention to this topic - these are important issues that need to be discussed so that we can promote ethical practices in the industry!

admin
Romi
Community & Complaints Administrator
pharmalpn
1 måned siden

Hello to my fellow gamers! If you’re anything like me, you know that the thrill of playing at online casinos is only matched by the excitement of cashing out your winnings.

But let’s face it: when it comes to online gambling, not all casinos are created equal. One of the most critical aspects that can make or break your gaming experience is the withdrawal processing time. Today, we’re diving deep into the murky waters of false advertising in online casinos, particularly focusing on withdrawal times.

Before we get into the nitty-gritty, let’s clarify what withdrawal processing times mean. This refers to the time it takes for a withdrawal request to be processed and the funds to be credited to the recipient’s bank or e-wallet.


For me, withdrawal processing time is one of the first things I look at when choosing an online casino. After all, what good is winning if you must wait an eternity to access your cash. I rotate between a few reputable online casinos: Rich Palms, El Royale, and Ducky Luck.  What I appreciate about these platforms is their transparency regarding withdrawal processing times. They don’t make grandiose claims about "lightning-fast" withdrawals; instead, they simply state their processing times—and they’ve been accurate. These casinos have earned an A in my book because they set realistic expectations and deliver on them consistently.


Now let’s talk about Raging Bull Casino—a platform that has caught my attention for all the wrong reasons. They advertise "fast withdrawals," which sounds enticing but is ultimately misleading. Their website states: "Bid farewell to waiting times and embrace lightning-fast withdrawals with higher limits that cater to your needs. Your time is precious, and we ensure that you can access your winnings swiftly and conveniently"


However, if you dig a little deeper, you’ll find contradictions that raise eyebrows. Under their withdrawals process tab, they clearly state that it takes 7-10 days to process withdrawals—no matter which method you choose. This directly contradicts their claims of speedy service.


To add fuel to the fire, a customer service agent informed me that after the initial 7-10 days for review, it could take another 7-10 business days just to issue payment! That totals up to 20 business days—far from "lightning-fast"

What’s even more frustrating is how Raging Bull presents itself across different platforms: On Google, they claim, FAST WITHDRAWALS: "At Raging Bull, we believe your money’s your money-so you can withdraw at any time and get your winnings fast" On Reddit, they published an entire blog post boasting about their speedy withdrawal process.


These mixed messages create confusion and disappointment among players who expect quick access to their funds based on flashy marketing claims. False advertising isn’t just a minor inconvenience; it can significantly impact your gaming experience. When casinos make exaggerated claims about withdrawal times.


Please share your take on this subject! I told Radka I would be looking forward to reading her thoughts. Casino Guru, your insights are invaluable in fostering an informed community dedicated to ethical consumption practices!



1 måned siden

Hello there. Thank you for your post.

This really is an interesting and very important topic, indeed. The withdrawal time is one of the most important factors, besides others, of course, that interests players when it comes to online casinos.

We really appreciate your time and efforts in doing this kind of research and sharing it with all of us here on our forum. I believe that many of our users will find it interesting and hopefully add some more thoughts or experiences as well.👌🙂


admin
Romi
Community & Complaints Administrator
DjDero
1 måned siden

Hi, thank you for your in-depth analysis of false advertising in online casinos. I completely agree with your observations - the discrepancy between the promised "lightning" withdrawals and the actual processing time is not only misleading, but extremely frustrating for players. Many people are looking for transparency and fairness, especially when it comes to accessing their earnings. Online casinos that set realistic expectations earn the trust of their users, and this is key to their long-term success.


Unfortunately, many casinos use similar marketing tricks to attract new customers. Promises of "lightning" or "quick" withdrawals often sound enticing and can lead someone to sign up without knowing the real terms. The reason is that in the competitive environment of online gambling, casinos strive to offer the best possible service on paper, even if this involves exaggerating certain aspects.


The truth is that such practices can seriously undermine player confidence, as you rightly point out. In the long run, this can damage the reputation of the casinos. I believe that in order to remain successful, they must focus on communicating correctly and transparently with their customers. This is essential to building a loyal and satisfied user base.


Thank you again for your attention to this topic - these are important issues that need to be discussed so that we can promote ethical practices in the industry!

1 måned siden

Hi. You might be right here, but the most important thing, as you said, is to correctly communicate with the customer, which is the main key.

It actually really can happen that something comes into the way, as we say, whenever completing the withdrawal, which is not even the casino's fault, but if they don't explain it well to the player, this player can't understand it, and of course he/she will blame the casino.🤷‍♀️

So, the communication is really the key here, as well as other aspects. Would you agree?

admin
Radka
pharmalpn
Social Media & Community Specialist
pharmalpn
1 måned siden

Hey there!

I would be happy to offer my personal perspective on this matter. Every time I see terms and conditions about withdrawal times, I automatically assume that these approximate times are only applicable to fully verified accounts, not just those of the casinos but also of third-party payment providers, etc., and when no further cooperation is required. These deadlines, in my opinion, are lifted verbatim from the original source—payment processors. However, the majority of casinos also included a clause in their terms stating that further actions may be taken if there is any doubt or suspicion. Withdrawal delay is a possible side effect in this case.

To put it another way, a casino might always attempt to defend a delay. From my perspective, as long as there are still casinos able to comply with these time limits, the rest should handle such situations very carefully. Once the trust is lost, it takes an incredible amount of resurces to bring it back to where it was before.

Of course, there will always be exceptions. For example, occasionally local restrictions prevent the payout from occurring, and other times the third-party payment provider is unable to process fast payments for specific payment options or countries. Ultimately, the onus is on the casino to maintain transparency and choose reputable business partners. As a valued customer, the player is under no need to be curious about how difficult it is for the casino or its partners to make payments. High levels of trust are necessary when handling payments, and I regret to report that I see casinos consistently fail to provide players with the best care possible when a player's payment appears to be delayed for any reason. I completely understand why many players are so irritated by the lack of rational communication, but once this occurs, leaving the player without honest or reasonable explanations opens up a very wide field for assumptions.

Additionally, I would like to add that we attempt to set up quality measurement for chat operators and support in general. To be honest, this discipline is nearly impossible to measure because it depends so much on each individual and calls for a lot of soft skills. Therefore, claiming that a casino is trustworthy because it pays out (over time) does not guarantee that players will have a good experience. Thus, I kindly ask every player to browse the forum, take a look at complaints, and casino user reviews too.

Finally, a casino, like every other company, is as reliable as the people behind it. Not everyone remembers that, and not all casinos are as committed to eliminating or even averting delays. Since I have never worked in a casino, it is not my place to offer criticism, but I still think that strong morals, openness, and a willingness to avert unpleasant circumstances are important.

While I would not classify what casinos say in their terms as advertisements, I do believe that every casino should adhere to certain guidelines and treat players fairly and honestly.

I truly hope this makes a bit of sense. 🙂


silver
pharmalpn
Radka
Lærling
Radka
1 måned siden

Thank you Radka & Casino Guru Family for your insight. I used Raging Bull as an example because they have received quite a bit of criticism regarding delays in withdrawals. I don't know if it would make any difference, but maybe they wouldn't receive such criticism if they simply stated the facts about their withdrawal process instead of advertising or promoting lightning-fast withdrawals. Raging Bull posted an entire blog on Reddit about how streamlined and fast their withdrawal process is. No one asked or inquired about this. Raging Bull initiated that blog, so in my opinion, that is promoting & advertising. What Raging Bull states about their withdrawal process is not entirely false, but it omits quite a lot of important facts. For example, fast withdrawals are only available through COINDRAW. Does everyone qualify for COINDRAW? No! COINDRAW itself has its own requirements. It's available to VIPs, and if the player wins a few times COINDRAW will not be an option indefinitely. Raging Bull can learn from other casinos that simply state the facts.

admin
Radka
pharmalpn
Social Media & Community Specialist
pharmalpn
1 måned siden

Well said!

I do realize, at least in part, that no casino can likely update its terms each time they notice a delay with a particular payment method. In general, adding a disclaimer like "we reserve the right to change..." or "the limits are indicative only..." to "fix" similar situations became very popular.

I also acknowledge that every withdrawal might be unique. For example, it is not possible for us to measure the withdrawal speed of casinos for every payment, nation, foreign bank, e-wallet, third-party company, and player individually. Therefore, I assume that casinos encounter the same challenge with regard to accurate information.

However, I would still expect players to be less anxious the more truthfully the terms are written.

I would support something more focused, like:

The estimated time for withdrawal approval is 24 -48 hours upon submitting the request, weekends excluded.

The expected duration of the transaction is as follows:

crypto: 1-2 hours

bank transfer: 3-5 days (depends on the intermediate bank)

....

Obviously it loses the glance of the "lightning speed" promotional tone.

Either way, I really value your observations. Your recommendations would be very helpful to casinos; unfortunately, to me, it seems a lot of representatives seem to have forgotten what it is like to think as a player.




silver
SMaster
Lærling
1 måned siden

Hello

I have experience with raging bull and some of it's sister sites including slotsofvegas, rubyslots and couple others. I confirm: they are the worst, I mean THE WORST delayers.

After you find out that your withdrawal request isn't performed over a month, you'll contact support. If you're lucky enough not to be #15 in que, the support specialist will ask you for your crypto wallet ... the wallet you have already entered at withdrawal request. He will make you wait some time and say "your case is escalated to finance team". If you're lucky, you will see your withdrawal request in "approved" status after several days..But it doesn't mean, you will receive money soon. After another month when you have time to contact support and ask why didn't you receive money they will inform you, that they just now "escalated your case" to corresponding team, and offer to check it's status after 48 hours, again contacting support. I didn't have played there for a long time, but I doubt their "escalator" isn't repaired up to now.


To be honest, they had the best promotions, just incredible promotions that you have never met in any other casinos. However, promotions promptly are turned off (including sister sites) after you have some winnings. BTW they have only one provider in "menu". So, after that all no reason remains to continue play there.


Redigeret af forfatter 1 måned siden
admin
Radka
SMaster
Social Media & Community Specialist
SMaster
1 måned siden

Thank you for your contribution! I was hoping you would check out this thread.

Very grateful for that. However, I wonder how it functions now. Maybe more players will come across this thread and contribute their own observations.

expert
paclmaya
Juniorekspert
1 måned siden

I virkeligheden tager en udbetaling et par minutter. Hos banker maksimalt 2-3 dage. Intet online casino i verden skal lave så mange udbetalinger om dagen, at man kan sige, ja, det tager tid.

Det fungerer stort set sådan – det er allerede fastlagt på forhånd, hvornår hævebeløbet vil blive behandlet. Det tager altid mindst 24 timer. Selvom du måske er den eneste, der har anmodet om en udbetaling, så giver casinoet ikke en hel del. Fra det øjeblik du indsender udbetalingsanmodningen, gør casinoet alt for at sikre, at du tager udbetalingen tilbage og mister dine penge.


Hvis du registrerer dig for første gang på et casino og laver en indbetaling, kan du begynde at spille med det samme. Og hvert kasino er glad, hvis du først fuldfører verifikationsprocessen, når du anmoder om en udbetaling.

Nu begynder lidelsens tur! Kasinoet beder dig om de sædvanlige papirer - som er nødvendige - hvilket er forståeligt. Men hvor ofte afvises de data, der leveres til verifikation? 90% af tiden! Af en bestemt grund - at forsinke udbetalingen.


Nogle gange går der 1-2 dage, før de er tilfredse – så begynder den næste sjov. Vent 1-2 dage, indtil de spillede spil er blevet kontrolleret for at sikre, at der ikke var nogen fejl.

Også her ved du faktisk, når du spinner, om der er en fejl i spillet eller ej. Ligeledes, hvis du har en bonus, så ved de for hvert spin, du laver, om du overtræder bonusreglerne.


Dette er et system, der med det samme fortæller dig, hvor noget ikke var helt rigtigt. Det være sig med selve spillet, eller fordi en bonus var aktiv, og du ikke skulle have spillet spillet. (Jeg er i øvrigt af den opfattelse, at det er casinoets opgave ikke at give spilleren mulighed for i systemet at spille med for høj indsats, eller simpelthen ikke kunne spille et spil, der er forbudt med en bonus.)

Hvis du har mistet dine penge, så spørg casinoet (support i chatten), om de kan tjekke, om alt gik rigtigt med spins, og om der var fejl. Så vil du se, hvor lang tid sådan noget tager – max 5 minutter. Men når det kommer til en udbetaling, tager det så pludselig mindst 1 dag?

Hvem ønsker at rive kasinoet af?

Hvad vil du stole på, hvis du anmoder om en hævning og ikke får pengene? MGA??? AskGamblers??? looooooooooooooooooooooooooooooo-de giver ikke noget forbandet. Jeg har prøvet MGA 4 gange på grund af ingen tilbagetrækning eller fejl i spillet - det eneste, jeg fik, var svaret, at det kan tage op til et par måneder. Sådan var det for mange år siden og stadig intet svar i dag! Til tider sender de dig til et andet sted, uden for MGA-kun for dem at sende dig tilbage, fordi de ikke har noget med det at gøre.


Jeg vil give dig et tip - spar pengene op i en måned og besøg derefter et rigtigt kasino. Mange casinoer tilbyder gratis mad og drikke til et vist beløb – for eksempel 15 euro om aftenen.

Så vil du bemærke, hvor hyggelig en aften i casinoet kan være. Og helt ærligt, disse aftener er langt bedre end noget forbandet online casino

Automatisk oversættelse:
admin
Romi
paclmaya
Community & Complaints Administrator
paclmaya
1 måned siden

We really appreciate your contribution and your opinion here.

I believe that is up to each person when it comes to preferences of online or real casino. It is surely totally different feeling.👌

admin
Radka
paclmaya
Social Media & Community Specialist
paclmaya
1 måned siden

I agree with you, especially when it comes to the brick-and-mortar casinos. Feel free to start your own thread where you may share these pretty evenings.

I imagine a handful of players would enjoy such leisure time more than nerves with online KYC.


silver
pharmalpn
paclmaya
Lærling
paclmaya
1 måned siden

I agree with the opinion regarding AskGamblers. Before finding Casino Guru, I filed a complaint with Ask Gamblers. The issue was with the entire complaint process. For instance, I submitted a complaint, and the casino responded. I provided my follow-up response, but Ask Gamblers stopped me from further communication. Many thoughts went through my mind, which I prefer not to mention. One of the things I appreciate so much about Casino Guru is its fairness. If the player is wrong Casino Guru takes the time to explain the reason why the player will not receive the payout. If the casino is wrong they advocate for the player to receive their money. 

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