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Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 1.196)

4.657.047 visninger 25.385 svar |
2 år siden
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Lulule
2 måneder siden
gbdk

Hmm could be then, worth a try emailing them, are they just a payment processor for these merchants, just trying to think how i would word an email to them?

Lulule
2 måneder siden
gbdk

They now asked for selfie with my bank card. Transaction details and merchant ID ( I already sent the transactions ) they also said they want details on the third partys including where i was making the payments. They said if I cant give these the case will be closed.

Majdkdl
2 måneder siden
gbdk

They don’t reply

Lulule
2 måneder siden
gbdk

They don’t reply

Elena1233
2 måneder siden
gbdk

They have asked me the same and then no answer at all.

Majdkdl
2 måneder siden
gbdk

When I emailed they said they’re the gateway and so not involved…. But Spoynt replied in kind of an angry way making me think they’re definitely involved

Elena1233
2 måneder siden
gbdk

They did ask me for selfie too but I refused saying it’s been done as part of KYC, nothing since (that was Thursday)

Lulule
2 måneder siden
gbdk

Would a payment processor have any obligation to reverse any of these payments though?

Majdkdl
2 måneder siden
gbdk

Yeh I had payment processors reverse them before

Lulule
2 måneder siden
gbdk

On one casino when i go to oay on apple pay it comes up with a link at the top which is reafter.com would this be the payment processor?file

Elena1233
2 måneder siden
gbdk

Sounds to me like they are sounding you out to see what evidence you have linking them with the transactions 🤷‍♀️

Majdkdl
2 måneder siden
gbdk

This directs to faster payment solutions via Spoynt file

Lulule
2 måneder siden
gbdk

What does?

Majdkdl
2 måneder siden
gbdk

Reafter.com try enter that again on your browser and you’ll see quickly it changes it to faster payment solutions - but it’s all via Spoynt

Tomell1234 har slettet indlægget
2 måneder siden
gbdk

Well I got a email from Cardaq asking for more documents and information wich I already send before. So annoying.


To verify that the card belongs to you, you must provide one of the following:


 


A clear photo of you holding the card;A photo of your ID placed next to the card;A bank statement clearly displaying the card details.


 


For security reasons, the middle 8 digits of the card number must be masked, while the first 6 and last 4 digits remain visible.


Could you please confirm the information provided and provide more details on your transactions and the third party you are referring to, including where you were making the payments?


 


Please note that if the requested documentation is not provided, your case will be closed without further review.


 


Kind regards,


Dispute Manager


Cardaq Limited | the IXXOV Group



2 måneder siden
gbdk

Awsome, im assuming this casino must use them as there payment processor then? Il send them an email

Majdkdl
2 måneder siden
gbdk

Im not sure but maybe!

Elena1233
2 måneder siden
gbdk

Got the same email. Annoying

Sabine1984
2 måneder siden
gbdk

Im so annoyed. They're taking the mick now. Plus they already got enough info from us. No need for this.

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