HjemForumGenerel debat om gamblingQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 1.253)

4.348.168 visninger 24.361 svar |
2 år siden
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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AZGBG
3 uger siden
gbdk

How long did it take for Kryptonim to refund you

Danixxx
3 uger siden
gbdk

A55 TECH / A55 PAY SAME COMPANY

Was paysera for me (look them up online) they refund

AZGBG
3 uger siden
gbdk

They replied...


Dear customer,


in addition to our previous clarifications, we wish to address your recent doubts:


I was never informed, warned, or shown any confirmation that the transaction would involve purchasing or exchanging for cryptocurrency. No wallet address prompt, KYC step, or crypto disclosure appeared during the process. The service was not provided as reasonably expected, and no valid informed contract was formed.

You have interacted with our checkout widget and explicitly approved our platform's terms and conditions by placing an order to exchange fiat currency for cryptocurrency. The transaction details were available for your review before authorization. Here is an illustrative sample




The payments were coded under MCC 6051, bypassing my card issuer’s active gambling blocks — a clear violation of card network rules for which Kryptonim, as the merchant of record, is responsible.

Kryptonim Sp. z. o o. provides solely an exchange of fiat funds (either by the use of a credit/debit card or through open banking) for cryptocurrency. Thus, all transactions processed by the company are categorised under the 6051 MCC code. The Merchant Category Code (MCC) assigned to our transactions is fully compliant with Visa and Mastercard regulations, and we do not alter MCC classifications to bypass banking restrictions. Any claims suggesting otherwise are unfounded.


With regard to your request for a refund, our position remains unchanged.The transactions you authorized were executed in full compliance with your instructions and our Terms and Conditions available on our website. Kryptonim has fulfilled its contractual obligations, and we established that no grounds exist for the requested refund of the exchanged funds.




Kind Regards,


Kryptonim Customer Support

3 uger siden
gbdk

A55 TECH / A55 PAY SAME COMPANY

Was paysera for me (look them up online) they refund

3 uger siden
gbdk

That list was all i was refunded by

3 uger siden
gbdk

Still no refund from sonect, kryptonim or cnsltitans for me 😪

3 uger siden
gbdk

Hi elena cnsl notnrefunding me either weird isnt it

3 uger siden
gbdk

Can you send me Bies info?

3 uger siden
gbdk

Sorry yer

Info@bieslinks.com

3 uger siden
gbdk

YOGA ESSENTIALS I HAVE THERE DETAILS ANYONE NEEDS THEM JUST GOT REFUNDS TODAY

3 uger siden
gbdk

Did anyone get lucky with img vibes or sp wallet?

Salamasalama
3 uger siden
gbdk

Sorry, I’d rather not 🙂 did you guys get anywhere though?

mrkrm
3 uger siden
gbdk

Please can I get your email address

Loo76
3 uger siden
gbdk

They must be joking they told me my transaction was 120 days old so couldn’t help me how dare they threaten you

3 uger siden
gbdk

I need refunds with mmtempo, imgvibe. Teqcors, digitlid, csstonli, eudos, and more il put a list down again if anyone could help

Lulule
3 uger siden
gbdk

That’s entirely up to you no pressure it’s just some people in here could be linked with casinos or merchants by creating fake accounts so it’s hard .

Loo76
3 uger siden
fidkgb

Det her må være en joke. Lad os se, hvad de svarer mig. Jeg venter lige på et svar. Jeg giver dig besked så.

Automatisk oversættelse:
mrkrm har slettet indlægget
Salamasalama
3 uger siden
gbdk

Yes of course! 🙂 did you guys get anywhere with img vibes/sp wallet etc?

Lulule
3 uger siden
gbdk

No still in search 🙁

Glamors12
3 uger siden
gbdk

Thanks

Salamasalama
3 uger siden
gbdk

Another reply I sent..


Dear Sir/Madam,

Thank you for your response.


However, I must formally dispute your position for the following reasons.

Firstly, I do not accept that I entered into a clear and informed agreement to purchase cryptocurrency.


At no stage was I presented with a wallet address input, blockchain transaction details, or any meaningful confirmation that cryptocurrency was being delivered to me. There was no effective KYC process completed that would ordinarily accompany a regulated crypto exchange transaction.


The absence of these fundamental elements strongly indicates that no properly formed or informed contract was established.


Merely stating that terms were "available" within a checkout widget does not satisfy the legal requirement for transparency and informed consent under UK consumer protection law.


A valid contract requires clear disclosure of the nature of the service being provided. That standard was not met.


Secondly, regarding MCC 6051, while you state that this classification is compliant with Visa and Mastercard rules, the practical effect of coding these transactions as quasi-cash/crypto transactions was to circumvent my bank’s active gambling block.


The underlying purpose of the transaction was not a genuine retail crypto investment initiated independently by me, but rather payments connected to an online gambling platform.


As the merchant of record, Kryptonim Sp. z o.o. remains responsible for ensuring that transaction coding accurately reflects the true nature and purpose of the payment flow.


If you maintain that you provided a legitimate crypto exchange service, then please provide:

The exact wallet address to which the cryptocurrency was delivered,

The blockchain transaction hash (TXID) for each disputed payment,

Evidence that the wallet belongs to me

Records of any KYC verification performed in my name


Without this evidence, your assertion that a completed crypto exchange took place is unsupported.


Given the above, I reiterate my request for a full refund of the disputed transactions.


If this matter cannot be resolved promptly, I will proceed with escalation through my card issuer via chargeback, and submit formal complaints to the appropriate regulatory and supervisory authorities in your jurisdiction, as well as relevant card network compliance channels.


I remain willing to resolve this matter amicably, but I require either (1) documentary proof of the completed crypto delivery as outlined above, or (2) confirmation that the refunds are being processed.


I look forward to your prompt response.

Kind regards,

3 uger siden
gbdk

Kryptonim are involved in 90% of the sites online loads of them they refunded me and were very sympathetic about my addiction issues but it is a bit of work to get there I got £8000 back ages ago

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