Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 1.394)

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kirekin2 år siden

A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!

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8x7rqrgfbc37

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Via chargeback or directly from the merchant? If direct, please let me know the details.

Thanks

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Which descriptor is this for?

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Money-athome

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I sent them a message via their website. They haven’t sent me any correspondence but I seen that the refund came through this morning

8x7rqrgfbc37

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how did you describe your problem and how long did it take them to refund? thanks

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I can’t remember specifically but I basically explained that the transactions were connected to gambling deposits but were processed under unrelated merchant names/descriptors, which bypassed the gambling block on my card. I raised concerns about this and asked them to review the transactions

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