1 år siden
Yeah dude I’ve put a new chargeback in with chase bank. Wintermdsm is saying I have to wait 3 weeks until the investigation is complete so I’m gonna file against them aswel.
SvarCiter1
1 år siden
just showing an attempt at contacting the merchant should be enough just request in the email saying you have received an goods or service for what there company do and you can even say they aint responding
1 år siden
wintermads just waste your time they will just be fabricating evidence in those 3 weeks
SvarCiter3
1 år siden
But with grotobook they are saying that I have received goods etc. The bank will see that and not listen.. there's not really much you can do in that sense.
1 år siden
what sort of company are they a book store ?
1 år siden
Online ebooks, but I have obviously contacted them and I got a bit hasty in the emails etc lol. However their own t&Cs state that a book not read can be refunded within 30 days which I did mention in emails! It's a tough one.
1 år siden
ARCOMET , anyone?
1 år siden
Did you manage to sort that email? 🙂
Materialgirl84
1 år siden
Interesting! Well I really hope you get the outcome that you want! 🙂 take every penny from them!
Materialgirl84
1 år siden
Yes! Brilliant, hopefully we can all bring them down 1 by 1, I think everyone in this group who has used Santeda should report them and all their casinos to the UK gambling commission!
1 år siden
Faramp is supposed to be mobilium. They replied to me on the weekend...support@mobilum.com
SvarCiter1
Anonymized668
1 år siden
What do you need. I was the one who found paymentz and contacted them first. They helped me instantly
1 år siden
Anyone know
Smpf*gamingstar
Smpf* toolshaven
1 år siden
Yes and I followed after you and refunded
1 år siden
They are still saying they can't find the payments. They show as helpersm London and visiola easy courses ltd.
I have sent bank statements and card details but still no trace apparently and I am getting very stressed
1 år siden
Out of interest did you email helpersm pro at all. When I emailed paymentz I also emailed them the same time. Never got a reply but got the refund and I sent in the same details as you
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