Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 1.555)

Ah raging. I got mine back yesterday but I haven’t yet gone through it. Need a breather for a few days!

Mine came exactly on the 1 month deadline so you should expect it on 7th September.

No, it's definitely VEMTRA on my statement. But if you have any contact details for VENTIRA, or know who processes their payments, I'd appreciate the information as well.

I ended up filing chargebacks because Walleto wasn't responding and I couldn't find any way to contact the merchant directly. So far, I've only won one of the disputed transactions and received the money back for that one. The rest are still pending, so I'm waiting to see how they turn out.

My bank told me the chargeback process could take up to 90 days. I've managed to recover the money from a few transactions, but only through chargebacks — Xpate didn't refund them directly.

I've filed chargebacks for the remaining transactions as well, so now I'm just waiting for the decisions.

If it's a significant amount spread across many transactions, your bank may not necessarily agree to raise chargebacks for every single one. I would keep contacting Xpate and submitting complaints to them in the meantime.

At the same time, I'd still try to dispute at least some of the transactions through your bank. That may be the best chance of recovering part of the money if LOLPOK and Xpate continue to ignore you.

Got it, thanks. If you come across any more information about them, please let me know.

Got a few more strange names showing up in my transactions. Anyone recognise any of these?

JURVEX / NEMTRO / QALVIK / BREDON / FEXTRA / LORMIQ / TENVOR / GARDIX / PULNEX / SERMAT

I'm wondering if Xpate might be processing some of them. Any information or contact details would be useful.

Hi everyone. I noticed several names in my transaction history that I don't recognise:

KAVRIN / DEXMOR / FENTIQ / RALVEX / GORNIX / TELQAR / VEMTRA / NOLVIK / PREDOX / SENQIR

Does anyone know anything about them or have contact details? I'm also wondering whether Xpate could be the processor behind any of these payments.

imgvibes emails just bounce back. someone told me they are cardaq processed but no reply yet

Tchtxt do you have the contact. really hoping you get some more back mate 🙂

nothing either. got an email the other day after chasing twice saying they’re looking into it tho

info@ventira.co.uk

what merchants did you have with xpate?

scupdt could be scudot too which i have. can’t find any contact info

hey. i’ve just received final responses on my complaints with credit cards. admitted it was gambling but have a solid case for miscoding and transaction laundering. worth escalating to FOS?

how did this case go mate?

still haven’t responded even after a chaser

did you admit gambling to the bank?

No they refunded me voluntary when I raised my transactions on monzo pal.