Any non bot had anything to do with XPATE, contact/proof of merchant being linked/refunds?. Found out the BIN 402569 is latvian and they have a latvian sister entity so I’ve sent them another email.
Automatisk oversættelse:
JosieRosie46
Diamant
6 timer siden
Anyone had any luck with Betportal? Currently waiting for their compliance team to get back to me regarding refunding deposits… probably going to decline but thought it was worth going down their throats with emails - they have eventually replied saying they are looking into it after a month
Automatisk oversættelse:
Hansy57
Foxtrot90
Guld
Foxtrot90
6 timer siden
Jeg fik også det samme svar som Xkboii fra cardaq.
Hvad skrev du præcist for at få dine penge tilbage?
hvis du vil dele? 🙏
Automatisk oversættelse:
Hansy57
Arra89
Guld
Arra89
6 timer siden
Vil du dele, hvilke du fik tilbage? Tak.
Automatisk oversættelse:
XkBoii
JosieRosie46
Diamant
JosieRosie46
5 timer siden
they promised to refund my deposits and did refund a few but the wert ones aren’t being refunded by them or wert even though they said they would do
Automatisk oversættelse:
dbeasley41996
Sølv
5 timer siden
Anyone got experience with Islandnook?
Payment processor is Novilyo
Automatisk oversættelse:
col211
JosieRosie46
Guld
JosieRosie46
5 timer siden
I got deposits back from the but had to hound them. They are absolute scumbags and closed my account for no reason with about £1200 in balance
Automatisk oversættelse:
JosieRosie46
XkBoii
Diamant
XkBoii
5 timer siden
What did they say when it came to them refunding? Not wert but Betportal?
Automatisk oversættelse:
JosieRosie46
col211
Diamant
col211
5 timer siden
What reason did you give for requesting the refunds?
Automatisk oversættelse:
col211
Guld
5 timer siden
They told me that they were closing my account and would refund initial deposits
Hello mate, they are an Fca regulated firm. They’re also not allowed to take on new business if you look at their Fca page (I don’t know the full ins and outs of it or what it exactly means - but doesn’t sound great).
They have to give you your article 15 (they don’t have to tell you everything they hold on you I believe) but they have to provide you information. Use what I sent to xxboi earlier in your email if you need to or ask AI to look through their details to help draft you something
report them to the ico if they don’t. I’ve done the same with Xpate and I’ll be doing the same with Cardaq shortly.
Automatisk oversættelse:
col211
JosieRosie46
Guld
JosieRosie46
4 timer siden
I’m still chasing to get my account balance back but feel like giving up. Also don’t waste time leaving a Trustpilot review they ask you to contact them to discuss then close all chats
Automatisk oversættelse:
col211
XkBoii
Guld
XkBoii
4 timer siden
Xkboii keep on the shithouses I hate them
Automatisk oversættelse:
Foxtrot90
Hansy57
Diamant
Hansy57
4 timer siden
I haven’t got any money back mate if you search through the forum people have in the past.
Automatisk oversættelse:
JessaL
Bronze
4 timer siden
Still looking for any information about tokdom and jusski6, but so far I haven’t been able to find anything useful.
No proper contact details, website, or clear information on who is behind them. Has anyone here had any luck with either of these merchants?