Waldo1984
1 år siden
Ok Waldo it seems to be one or two rogue banks not supporting the customer by raising a simple chargeback that no one replies to anyway !
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Waldo1984
har slettet indlægget
1 år siden
I have now talked on the phone with Sumup.
Yes. The payment went through them
But SmPay*Maginc and SmPay*Gamingstore is some merchant which just use SumUp as some kind of middlehand.
We need to find Byte News, Maginc and Gamingstore.
I dont now which merchant it is...
1 år siden
Ok Harry well that concludes it was them the thing is if they are using sumup to launder the money they should be getting the account frozen with the funds in it and we should be refunded as they are taking gambling transactions which are illegal to do on sumup those merchants will just be a made up page to look like a business
Redigeret
1 år siden
chased every single day mate was told same thing its still under investigation i will have to wait.
1 år siden
Ok thanks I have not bothered to chase them as the way I seen it was they are in the wrong if not reviewing it and you get compo if they are late with it but I may chase up will see what happens if it gets to mid week and still nothing I wonder what takes so long maybe waiting on a reply or they are raising them all
Redigeret
1 år siden
dude , im looking to the bute news
1 år siden
Yeah give them another few days. Mine was so long as I raised 4 separate complaints in 1 complaint so they ahve to go through telephone calls, emails etc. mine was a total of 17 days emails stated I would know within 15 so they did compensate me not a lot but they did a few quid and raised my chargebacks anyways. Which has nearly been a week already and not heard nothing back yet.
1 år siden
Yeah give them another few days. Mine was so long as I raised 4 separate complaints in 1 complaint so they ahve to go through telephone calls, emails etc. mine was a total of 17 days emails stated I would know within 15 so they did compensate me not a lot but they did a few quid and raised my chargebacks anyways. Which has nearly been a week already and not heard nothing back yet.
1 år siden
Who helped you out mate, your bank or the casino?
SvarCiter1
1 år siden
Ok fair enough yes I will sit tight bud mine is just one complaint I think you get a couple of hundred if it goes over the time its just a bit worrying as time goes on so a bit stressful, cheers Paul.
1 år siden
Its the bank Harry
1 år siden
Cdkeysstore will refund! Got my Money back this morning..
1 år siden
this Forum helped me out mate given me then advice and guidance on where to go next
SvarCiter1
1 år siden
It is stressful mate but hold on in there it will be worth it
1 år siden
Hopefully bud
1 år siden
i ent heard much off mine this week been a week tomorrow since my chargeback so hopefully no news is good news
1 år siden
It seems to be fine I very much doubt you will hear anything now
1 år siden
Hi All i want to explain my situation before i try or dont try to reclaim relapsed after my father passed
Played 3 of these so called casinos in the last 3 months roughly spent around 20k i have had a gambling block on my card since i think March 2024
i also know i have around 5k gone to canapay who was originally blocked at the start of the year before i get my hopes up do i have a case to reclaim / chargeback?
Many thanks
1 år siden
A massive chance go for it !
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