HjemForumGenerel debat om gamblingQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 456)

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2 år siden
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Freddi87
10 måneder siden

They will tell you they either can't find any transactions or to send ID over let me know how it goes

10 måneder siden

Did anyone find any contact details for zinzipay?

Vkieranc
10 måneder siden

I thought it was worth a go considering I couldn't find any of the merchants directly but thanks for letting me know..

Indiesindy
10 måneder siden

Yeah best of submitting chargebacks no luck with that casino

Vkieranc
10 måneder siden

Thank you.

I shall start that process now and hope for the best - unsure though as 47 transactions overall and no idea what to submit them as so will speak to the bank and see if they can assist but not holding out much hope as they don't like touching gambling transactions..

10 måneder siden

Ahh well that was a short lived venture. Starling say thanks for being honest however due to nature of the transactions and the fact you received a service, charge backs wouldn't be viable..

Indiesindy
10 måneder siden

They have also said to me today that's there final decision however when I spoke to someone on the phone the other night she was totally on my side and said to call back on Monday after giving all the merchants time to respond. I'm definitely going to dispute again.

melrao007
10 måneder siden

I haven't managed to find any of the merchants and doubt they'd refund anyway. Will maybe speak to Starling again but not holding out much hope! I hope you have better luck than me!🤞🏼

xbigguyxxx
10 måneder siden

Hi Paul,

how long after after kingshill said they were giving you a refund did it take to receive this?

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xbigguyxxx
10 måneder siden

Damn that’s so long lol. I have recently just won a case after making a complaint here against Jokabet who is their sister site. They’re taking so long "processing" the refund

Indiesindy
10 måneder siden

Have you emailed all the casinos you used asking for refunds? they also might be able to help with the merchants.

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Vkieranc
10 måneder siden

Ffs seen it they are not half covering it up every post made private by the casino !

xbigguyxxx
10 måneder siden

Yeah lol crazy isn’t it. Funny enough started my complaint mid December they denied refund for over a month until my guy michal started saying if it wasn’t solved it would impact their rating lol. This could’ve been solved ages ago… I almost want to push for compensation lmao I know that’s taking the piss tho

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xbigguyxxx
10 måneder siden

That’s pretty good, I’m getting 100% of my deposits back they should definitely have given you all your deposits back.


By their own terms players from Uk cannot deposit or play real money on their casinos 😉

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xbigguyxxx
10 måneder siden

Haha well deserved after they’re literally scamming so many restricted players!!

Vkieranc
10 måneder siden

Better in my pocket than the scummy casino !😃 it will help pay my loan against the house and make life a bit easier for me🥷

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