HjemForumGenerel debat om gamblingQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 489)

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2 år siden
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Uhdowys
9 måneder siden

You can try them but they will pass you on to support {at} mystake.email

9 måneder siden

[email protected] is what I got reply from.

Redigeret
Waldo1984
9 måneder siden

Just forwarded. Thank you!

9 måneder siden

There’s no s in the email

Uhdowys
9 måneder siden

There’s no s in the email

Uhdowys
9 måneder siden

Unfortunately mine were all banking transfers via the open banking mechanism (or SEPA transfers as it appears on MyStake/Velobet) and secondly my bank are Revolut who are notoriously awful at helping customers and staff talk to you like bots not addressing any of your points.


I complained to Revolut and in their response, which was very odd, they said in the same paragraph both that they would try to recover the funds then that upon further review they would not as the unregulated gambling violated their terms! When I queried this further their bot employees wouldn’t answer me and just kept repeating about the activity being against their terms etc.


So now a Claims Management Company who specialise in fraud are assisting me and we are awaiting an Ombudsman allocation.


Your situation might be more straightforward than mine if you used a card and can chargeback or have a bank with some ethics and empathy but otherwise it’s not easy taking on these charlatans.

Redigeret
ajb4
9 måneder siden

Yes and that was just in one week, it’s probably easily double that in the last year or two.


Of course now I can’t believe it but when you’re in a gambling binge and chasing losses on sites with no Safer Gambling controls and a bank who never query the transactions you can lose everything quickly.

9 måneder siden

What's my options??

Tried to raise chargebacks, but Starling just emailed saying as they were over 120 days ago they cant charge back. My biggest merchants were from June to October last year all over 120 days. Is that it? Ive not heard from Nikotpf and Pixeleum haven't replied since they asked for statements 3 weeks ago.

Vkieranc
9 måneder siden

Which email is that please?

Uhdowys
9 måneder siden

Oh I see what you mean now. Yes I did forward without the S and recieved a response informing me it will get passed on. Thank you.

Anonymized954
9 måneder siden

hi would you mind sharing how? i have tried with my bank but they are not having any of it.

Gamblur
9 måneder siden

A very slippery slope. I hope your doing good. 🙏

pops22
9 måneder siden

Of course. What’s your email and il send you a message

pops22 har slettet indlægget
pyne88
9 måneder siden

Not to worry hun ,It can be overwhelming and daunting. It is alot to take in and can be a long frustrating trying to navigate this forum and find the information you need .If you need any help I am happy to help try and find the info you need

pops22
9 måneder siden

Sent

9 måneder siden

Hi just wondering. After anyone has played these casinos/contacted these casinos.


Has anyone received random messages? For example I have a message from 'EQUTAS' stating 'my account has been credited with 429 - actual cash' along those lines'.


Can only assume they pass on our data of some sort, sell it? Maybe farfetched.

Anonymized839
9 måneder siden

Thank you I really do appreciate it

Uhdowys
9 måneder siden

Yes every day they are using your phone number to entice you in

pyne88
9 måneder siden

Your welcome 🙏

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