Been there, done that and that didn’t worked!
I have a case in Curacao, the operator is declared bankrupt but they just decommissioned there registration before the court date and moved too another jurisdiction.
First with a "license", from Anjouan and now operating from Costa Rica.
Me too. I know no one owes anything on this forum and it’s all goodwill but I lost 20k in one evening through Falcora bank transfers to Santeda back in January and Revolut wouldn’t help nor would ClearBank, casino obviously wouldn’t or even Falcora themselves when I first emailed them.
Have you got anywhere with it at all??
No unfortunately, it’s with the Ombudsman but from their kind of questioning it seems they are already siding with my bank and see me as an opportunistic problem gambler.
Hopefully the original poster can assist us both in some way when he is able to. 🙏
Er der nogen, der har en kontakt til Dropzone, eller er jeg glad. På forhånd tak!!!
Great news!! Could I ask how you’ve managed that as I assume these were bank transfers?
Can you share this with me please - Squads123@gmail.com
I also have an issue with Falcora finance.
Mrkm can u help me with Falcora please
Falcora wise, how are people dealing with this? It’s different to standard chargebacks given its a bank transfer so struggling to see what route people are going down to claim refunds?
With Falcora, I raised claims with my bank and they were declined. Now whenever I get a response from Falcora they just tell me to raise the claim with my bank and then they will look into it, but I can't!
I think Falcora probably know that and that’s why they are asking you to raise with your bank as they know it won’t happen.
Unlicensed gambling through their platform is prohibited in their terms so the fact so many of us are reaching out to them and they’re still refusing to help tells you all you need to know.
Anyone got anywhere with WEBMOSAC - have emailed but not getting anywhere with replies
Yeah that’s the problem. I struggle to see how someone else on hear got a refund direct from them. Refunds from
Falcora WILL NOT be initiated by the banks.
Have you questioned them on breaking their own T&Cs?
Yes, they just sent me the same copy/paste response about GDPR and how they will only respond through ‘official’ channels so I need my bank to escalate. They know Revolut is my bank and this will never happen.
I need help finding ‘merita’ if anybody has had dealings with these?
Same Mobilumpay. They will ask you to initiate the chargeback through the bank but Revolut (in my case) will reject the request saying it was money transfer.
has anybody filled a dispute with Noda (Naudapay) or Bilderlings?
We took a closer look at your issue and found some transactions in our system connected with the card you had mentioned.
In order to provide you further information we need to identify you as a cardholder.
Please provide:
- photo of your id;
- selfie with you holding your id;
- photo of the front side of this card with first 6 and last 4 digits and cardgolder name open.
All data on photos must be readable.
This is Grottobook
Do you think I should send it in? I think they mostly want info so they can set up an account on their site. You don't have to do a kyc to get a refund. It's not a big amount.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
