Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 678)

Hi

Have you seen this before?

https://www.mastercard.us/content/dam/public/mastercardcom/na/global-site/documents/transaction-processing-rules.pdf

Fingers crossed. Not celebrating yet as the funds still aren’t in my account but I’ll be patient and hopefully they’ll show up over the next few days.

I sent them a screenshot of an email I sent to them showing no reply and that’s it. I stated clearly that I had no other evidence as I received no receipts, email confirmations etc.

Fingers crossed you get it sorted out this time. In my case it seems that less was more in terms of information I gave, because I’ve seen others on here with more evidence and back story etc be declined.

best of luck

Very interesting read. Thanks for sharing ☺️

That is me done with this site it has been taken over by idiots and free rollers its a waste of time now for me trying to help anyone and pointless I will get my lost money back then im done no point telling everyone about it Jaro can you terminate the account and remove all my posts on here let me know when done and what you need me to do my side

Just wanted to thank you for your contributions before you go. Good luck x

Thank you for your help & advice Paul - all the best

Thanks Snowy x

Thanks Josie x

So on what basis do you believe you are entitled to any refunds then?

Yes have seen and read all the relevant parts of this and the other master documents- it's very clear in there that the practice is against all T&Cs. It's important here as the ultimately define that the merchant must be the owner of the casino.

Visa ... I was honest and went wrong mcc ... bypassing gambling blocks ect

It's so bizarre how is it one rule for one and not for another when it's all the same issue

All the best Paul. Good luck bud. I'll not be far behind you.

Mail from 1go Casino after mentioned the Mastercard 5.1.2.1 for gambling.

"Hello, Our casino rules state that you undertake not to refuse, deny, refund or cancel any payments previously made by you that may result in a third-party chargeback in order to avoid any legal liability."

Really 😅

Noticed more just turning up thanks for any support ya offered me mate. Be sad to see you go 🧐🙂‍↕️

Thanks Crypto same to you I feel much better now less hassle enjoy when you get there !

Thanks Ad it is sad but has to be done not worth it anymore !