No, do them manually, find out what the merchant is selling, send the merchant an email. " where is my order", raise goods not received. Submit email to monzo saying that screen went blank after order.
Automatisk oversættelse:
Andymac048
Sølv
1 år siden
Have you seen the mcc I mentioned, do you know the merchant
Automatisk oversættelse:
Martin61
Andymac048
Guld
Andymac048
1 år siden
Do not mention incorrect mcc code. Just say goods not received!
Automatisk oversættelse:
Andymac048
Sølv
1 år siden
Ok mate, so when I made my deposits I had to confirm the transaction on the app, does this matter
Automatisk oversættelse:
JosieRosie46
Martin61
Platin
Martin61
1 år siden
Can I ask which merchants you had with them before they lease Martin?
thanks
Automatisk oversættelse:
xbigguyxxx
Andymac048
Diamant
Andymac048
1 år siden
If chargebacks are raised you win them all no reply mine were incorrect mcc
Automatisk oversættelse:
Martin61
JosieRosie46
Guld
JosieRosie46
1 år siden
All where niko*tpf
Automatisk oversættelse:
Martin61
Andymac048
Guld
Andymac048
1 år siden
No, it doesn’t, as "you ordered goods" and you haven’t received them. The merchant cant prove that you ordered anything from them.
if the merchant replies with the usual nonsense just crop their reply before submitting to monzo
Automatisk oversættelse:
Andymac048
Sølv
1 år siden
Just googled the mcc Code I mentioned and it comes up as merchant of magic which is based in Southampton surly that can’t be right
Automatisk oversættelse:
Martin61
Andymac048
Guld
Andymac048
1 år siden
who is the merchant?
Automatisk oversættelse:
Andymac048
Sølv
1 år siden
Smpaypf maginc
Automatisk oversættelse:
Andymac048
Sølv
1 år siden
So last question, by saying no goods received are we being fraudulent?
can we get in the shit
Automatisk oversættelse:
Martin61
Guld
1 år siden
Did you received anything from maginc??? No? Fraudulent is that freaking company who money laundered. No you’re not. As you have not received anything from the company on your statement you are not fraudulent lol.
Automatisk oversættelse:
Martin61
Andymac048
Guld
Andymac048
1 år siden
If it was bank transfer, forget about it. Mine were card payments.
Automatisk oversættelse:
Andymac048
Sølv
1 år siden
Yer mine too
Automatisk oversættelse:
Andymac048
Sølv
1 år siden
New question for the group how do you get round providing documentation during the dispute process, I currently can’t find the correct merchant to email and ask for a refund
Automatisk oversættelse:
Jimbib87
Sølv
1 år siden
Anyone recommend how to reply to this?
Automatisk oversættelse:
xbigguyxxx
Andymac048
Diamant
Andymac048
1 år siden
I just told them the true story from the start so did not need to send anything they raised them all for me
Automatisk oversættelse:
JosieRosie46
Jimbib87
Platin
Jimbib87
1 år siden
I got the exact same response from them. They seem useless.
I went back with this. Not had a response back yet however
Automatisk oversættelse:
xbigguyxxx
Jimbib87
Diamant
Jimbib87
1 år siden
Tell them that is nonsense raise a complaint send details of the terms breach for mastercard rules its transaction laundering im sure there is loads of letters on here to use as well