HjemForumGenerel debat om gamblingQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 715)

3.660.903 visninger 19.867 svar |
2 år siden
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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JosieRosie46 har slettet indlægget
Ldiamond23
7 måneder siden

Aww perfect.

i sent mine over yesterday as I didn’t put them in the original email I sent on the 27th - hopefully they reply a bit quicker this time

JosieRosie46
7 måneder siden

I had one of my casinos ask for transaction details and a whole load of other stuff in order to be able to process a refund, I sent it over and was told to allow up to 15 business days, that was the beginning of April, it's been radio silence I've sent them 3 emails and nothing. Hope yous are luckier!

feedthebirds
7 måneder siden

Okay, tak.

Automatisk oversættelse:
7 måneder siden

i had an account closed with a certain website and contacted them, they actually opened my account and credited it with £250 wagerless funds to withdraw, I had to verify my account first though, of course 1 document wouldn’t actually load on the site, online support is permanently offline and the email I was previously corresponding with is bouncing back! I doubt I will ever get that money just really shows how awful these people and sites are!

7 måneder siden

Has anyone had any dealings with Monzo regarding disputes… how long do they usually take to process them, do they usually temporarily refund you or do you need to wait for the 35 days to elapse?

this is my first dispute with them so I’m not sure what their process is like

JosieRosie46
7 måneder siden

Monzo don't touch them in my experience.

Waldo1984
7 måneder siden

I’ve managed to them to raise Subral - it’s only £75 in total so not a huge amount but they have accepted the case on the 5th so I’m hopeful

JosieRosie46
7 måneder siden

What did you tell them because as soon as I mentioned gambling they refused saying no way of claiming the money back under MasterCard rules.

Waldo1984
7 måneder siden

I didn’t mention gambling at all - I said it was for goods and services not received for digital goods. Had an email I sent to the company stating I had not received anything and they accepted it

JosieRosie46
7 måneder siden

I've not been successful with any of my banks they always want more evidence I must be doing something wrong I've tried mentioning and not mentioning and still no good.

7 måneder siden

The Trouble is with one of mine it's onlinedg and I can't find who they are or what they sell so I can't show them that I've contacted them 😞

7 måneder siden

Can anyone help me with tvers?

Ldiamond23
7 måneder siden

Pop your email in and I can send some information over for you. They don’t refund however it will help you to be able to go to your bank and dispute it

7 måneder siden

@mizu are you happy to share onlind*dg yet?

7 måneder siden

Has anyone had any dealings with Monzo regarding disputes… how long do they usually take to process them, do they usually temporarily refund you or do you need to wait for the 35 days to elapse?

this is my first dispute with them so I’m not sure what their process is like

7 måneder siden

Monzo are weird, it seems to depend on what time of day you send the chargeback and who actually deals with it. I had complete success with one Merchant through Monzo (last month) and then the next one they refused to help so I have registered complaint with FOS. However, I've raised a few with them over the last couple of days (with another different Merchant) and Monzo have refunded the one's I've charged back - go figure 😕

I always seemed to have quicker/better success when I sent chargebacks between 9 am - 14 pm.

PH101
7 måneder siden

Did they credit your account straight away or did you have to wait a few days for them to do so?

JosieRosie46
7 måneder siden

Hej, jeg leder også efter det. Banken giver mig kategorien "kropspleje" for denne forhandler, men jeg har ikke fundet noget. Har I nogen opdateringer?

Automatisk oversættelse:
7 måneder siden

As the gambling block remains on your debit card and the payments you have made to Flora Finance and Deser Ltd are not covered by this block, I cannot agree a bank error has occurred with these payments debiting your account. For further information about the support we offer customers with gambling please visit, www.tsb.co.uk/help-and-support/gambling-support. 


this is what I get back from TSB, I have given them as much evidence as possible and just been told they can’t do anything and they also don’t see the sites using third party sites with different MCC codes as illegal

Anonymized960 har slettet indlægget
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