Virtuel kreditkortbekræftelse

Hej folkens,

Jeg har dog følgende problem:

Jeg har ofte betalt på kasinoer med mit virtuelle kreditkort fra Paysafecard, og nu vil et eller to casinoer naturligvis have et billede af kreditkortet, som det er normalt med kyc-processen. Det fungerer ikke godt med et virtuelt kort.

Jeg har allerede bedt Paysafecard om bekræftelse på, at jeg er ejer af kontoen og kortet, men de har ikke svaret på min anmodning i 2 uger.

Måske en anden har haft samme problem og måske kan hjælpe mig.

Tak på forhånd

Hello, this is probably the most common problem with virtual cards. 

As for the confirmation that the account and the card belong to you, you still haven't received it, have you ? Have you tried calling the customer service line if tehy have one to see if they can help you with this, because you need it and you probably can't move without it ? What casinos are involved in this case ? 

Of course I would be glad if someone could get to you and help you with their experience or if you could get a document of ownership. that would be the best.

If you have any update let me know for sure.

Hej Jaro... Nej, Paysafecard har desværre ikke hørt noget fra mig, efter jeg udtrykte mit ønske om, at de skulle give mig noget, der beviser, at det er mig, der driver kontoen eller kortet...

Desværre er Paysafecard ikke just kundevenligt, når det kommer til kontaktmuligheder...

Det handler om wunderwins Casino... Jeg har indbetalt med det virtuelle kort et par gange tidligere, men senest med min normale bankkonto. Derfor var jeg lidt overrasket over, at jeg skulle verificere dette, for pengene, der kom fra indbetalingen fra det virtuelle kreditkort, var for længst brugt op... Ja, de siger, at jeg skal indsende beviserne ellers vil min konto blive blokeret.

Det er nok bedst, at jeg ikke bruger denne betalingsmetode i fremtiden, hvis det er sådan et problem at bevise, at den er min.

Tak for din besked Jaro...

That's too bad, but I think the card provider should give you such a document when you need it. I think it's one of the most basic ones, so I'm quite surprised that you're having trouble getting hold of something like that. You didn't have to verify it before when you used it ? 

However, of course, as for not using it in the future, I don't blame you, because I would probably have taken the same attitude to it. It's common for casinos to ask for such documents, and if you can't provide them, it's not the happiest place to be. 

I would definitely try to get proof that it's my account and the card belongs to me. If you somehow manage to do that, let me know.