I had issues with my Winnerzon account where a bonus rollover wasn’t applied correctly and a winning bet wasn’t paid. After multiple attempts to contact support, I filed a complaint with AskGamblers, which helped escalate the matter. The site eventually credited my missing funds, resolving the issue.
Thanks to AskGamblers, the problem was addressed quickly and professionally.
I guess it would be much better to post that on the Ask Gamblers forum, too. However, I'm glad it worked out.
Is it somehow related to the complaint you posted here on CasinoGuru regarding the RealSpin Casino (with a very low Safety index)?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
