2024-07-28 15:02:24] [Liam Bell] Jeg kan se, at disse $400 blev godkendt, der vil være inkluderet depositumsbekræftelsen
[2024-07-28 15:02:35] [Liam Bell] Tidsrammerne for Coindraw-tilbagetrækning er baseret på en algoritme, der vurderer kundeaktivitet. I øjeblikket viser systemet, at din transaktion er i kø vil blive behandlet inden for de følgende 3-7 kalenderdage.
[2024-07-28 15:02:54] [rwon1y087e] Ok sødt. Så mit indskud var ikke inkluderet på udbetalingen
[2024-07-28 15:03:29] [rwon1y087e] Så hvornår kan vi tilføje de 10 tilbage til min konto
[2024-07-28 15:05:47] [rwon1y087e] Den ok søde og den så mit indskud er separate opgørelser sry
[2024-07-28 15:06:51] [Liam Bell] Det kan ikke lade sig gøre, fordi anmodningen allerede var sat op, klar til at blive betalt
[2024-07-28 15:07:55] [rwon1y087e] Men du inkluderede ikke mit indskud i min udbetaling, ellers ville jeg få 410 og ikke 400
[2024-07-28 15:09:11] [rwon1y087e] da den maksimale udbetaling var 400. Og verifikationen sagde, at jeg også kunne trække den tilbage og lægges til totalen
[2024-07-28 15:09:17] [Liam Bell] I disse $400 er de $10 i
[2024-07-28 15:09:26] [rwon1y087e] nej det er det ikke
[2024-07-28 15:10:08] [rwon1y087e] Jeg inkluderede ikke de 10, derfor forlod jeg en saldo og ikke anmodede om alt
[2024-07-28 15:10:57] [rwon1y087e] og 10'eren ville ikke blive blandet med mine gevinster, der står endda at
[2024-07-28 15:11:32] [rwon1y087e] når den beder dig om at udføre verifikationsprocesserne
2024-07-28 15:39:32] [Liam Bell] Fra alle disse $800 beslutter finansafdelingen at tilgive $400, som i disse $400 er $10 på det, og dette er en undtagelse, fordi normalt når midlerne er denied er i dets samlede beløb, og nej John, indbetalingsbekræftelsen står allerede i kø for at blive betalt direkte, den anmodning kan ikke annulleres, hvis du vil spille, så indbetal disse $10 igen, men når den er modtaget
[2024-07-28 15:39:41] [rwon1y087e] På en eller anden måde
[2024-07-28 15:40:35] [rwon1y087e] Så den maksimale udbetaling er kun 390
[2024-07-28 15:40:52] [rwon1y087e] https://chat.stackq.com/eng/file/downloadfile/450207/0756bdc7f480c48da70b51f5084cdf07
[2024-07-28 15:41:18] [Liam Bell] Ja, $390, hvilket er en undtagelse fra økonomiafdelingen
[2024-07-28 15:42:25] [rwon1y087e] Hvis min gevinst er 400. Min indbetaling er ikke inkluderet. Jeg får mig til at hoppe gennem bøjler for at få, hvad de får at vide, de ville. Jeg har sparet. Filen fra vores samtale og jeg gemmer også denne. Og jeg har tænkt mig at rapportere dette til alle kasinoseværdighederne og få jer alle i sort, hvis jeg bliver nødt til det. Fordi det er forkert
[2024-07-28 15:42:47] [rwon1y087e] åh, så 10 mindre var en særlig undtagelse, jeg spekulerer på hvorfor
Anden agent
2024-07-28 15:58:11] [rwon1y087e] 400 er den maksimale udbetaling. Hvis mit indskud var inkluderet, ville det være 410. Ikke reduceret til 390 for at inkludere hans indskud på 400
[2024-07-28 15:58:26] [rwon1y087e] 400 er den maksimale mulige gevinst korrekt
[2024-07-28 15:58:46] [rwon1y087e] https://chat.stackq.com/eng/file/downloadfile/450213/c292075cb703f8d5524d1a9fb6a4a8a3
[2024-07-28 15:58:46] [rwon1y087e] https://chat.stackq.com/eng/file/downloadfile/450214/d552e3316a9ee2a894727cb50ea749b2
[2024-07-28 15:59:28] [rwon1y087e] Så hvis jeg trækker mig med min gevinst. Mine gevinster ville være 400 maks. plus 10.
[2024-07-28 16:01:11] [Carlo Antonelli] Ja, korrekt, men i dette tilfælde, da den maksimale udbetaling var $400, ser $10 ud til at blive opkrævet på gebyret for coindraw transaktion
[2024-07-28 16:01:14] [Carlo Antonelli] Mange tak, fordi du spiller på Sunrise Slots. Vi værdsætter virkelig din loyalitet. God fornøjelse, held og lykke og tøv ikke med at komme tilbage når som helst, vi er her for dig 24/7.
2024-07-28 15:02:24] [Liam Bell] I see that those $400 were approved, there will be included the deposit confirmation
[2024-07-28 15:02:35] [Liam Bell] The Coindraw withdrawal time frames are based on an algorithm that assesses customer activity. Currently, the system shows that your transaction is queued will be getting processed within the following 3-7 calendar days.
[2024-07-28 15:02:54] [rwon1y087e] Ok sweet. So my deposit was not included on the withdraw
[2024-07-28 15:03:29] [rwon1y087e] So when can we add the 10 back on to my account
[2024-07-28 15:05:47] [rwon1y087e] The ok sweet and the so my deposit are separate statements sry
[2024-07-28 15:06:51] [Liam Bell] That cannot be possible because the request was set up already, ready to be paid
[2024-07-28 15:07:55] [rwon1y087e] But you didnât include my deposit in my withdrawal or I would be getting 410 and not 400
[2024-07-28 15:09:11] [rwon1y087e] as the max withdrawal was 400. And the verification stated that I could withdrawal it as well and be added to the total
[2024-07-28 15:09:17] [Liam Bell] In those $400, the $10 are in
[2024-07-28 15:09:26] [rwon1y087e] no itâs not
[2024-07-28 15:10:08] [rwon1y087e] I didnât include the 10 hence why I left a balance not requesting everything
[2024-07-28 15:10:57] [rwon1y087e] and the 10 wouldnât be mixed in with my winnings it even states that
[2024-07-28 15:11:32] [rwon1y087e] when it asks you to do the verification processes
2024-07-28 15:39:32] [Liam Bell] From all of those $800, finance department decides to forgive $400 which, in those $400, the $10 are on it, and this is an exception because usually when the funds are denied is in its total amount, and no John, the deposit confirmation is already queued to be paid straightly, that request cannot be cancelled, if you want to play, then deposit those $10 again but once received
[2024-07-28 15:39:41] [rwon1y087e] In some form or fashion
[2024-07-28 15:40:35] [rwon1y087e] So the max cash out is only 390
[2024-07-28 15:40:52] [rwon1y087e] https://chat.stackq.com/eng/file/downloadfile/450207/0756bdc7f480c48da70b51f5084cdf07
[2024-07-28 15:41:18] [Liam Bell] Yes, $390 which is an exception from finance department
[2024-07-28 15:42:25] [rwon1y087e] If my winnings is 400. My deposit is not included. Yall make me jump through hoops to get what they are told they would. I have save. The file from our conversation and I will save this one as well. And I am going to report this to all of the casino sights and get yâall black balled if I have to. Because itâs wrong
[2024-07-28 15:42:47] [rwon1y087e] oh so 10 less was a special exception I wonder why
Second agent
2024-07-28 15:58:11] [rwon1y087e] 400 is the max cash out. If my deposit was included would be 410. Not reduced to 390 to include his deposit making 400
[2024-07-28 15:58:26] [rwon1y087e] 400 is the max possible winnings correct
[2024-07-28 15:58:46] [rwon1y087e] https://chat.stackq.com/eng/file/downloadfile/450213/c292075cb703f8d5524d1a9fb6a4a8a3
[2024-07-28 15:58:46] [rwon1y087e] https://chat.stackq.com/eng/file/downloadfile/450214/d552e3316a9ee2a894727cb50ea749b2
[2024-07-28 15:59:28] [rwon1y087e] So if I withdrawal with my winning. My winnings would be 400 the max plus 10.
[2024-07-28 16:01:11] [Carlo Antonelli] Yes, correct but in this case since the max cashout was $400 the $10 looks to be charge on the fee for coindraw transaction
[2024-07-28 16:01:14] [Carlo Antonelli] Thank you so much for playing at Sunrise Slots. We really appreciate your loyalty. Have fun, good luck and don't hesitate to come back anytime, we're here for you 24/7.
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