Never share your password with a third party! (side 9)

Password for what? 😀

Do you have something maybe in your mobile or computer, like a passkey?

If you are registering somewhere, sometimes you can save your password, you can try to look into your settings.

Goldenlion oder GoldbetLion casino

Dear Casino Guru Team,

I am opening this complaint against the casino because they have locked my account and refuse to pay out my winnings of 20,000 HUF under the false accusation of "duplicate account" and "not registering with my own name."

My registered email address is: viktoria.laudon@gmail.com

I always accessed the casino directly through the promotional links sent to my email address, which logged me in automatically. I successfully wagered a bonus and won 20,000 HUF. However, when I requested a withdrawal to my own bank account, the casino immediately banned me.

Now, they claim I didn't register with my own name, but they never requested full identity verification (KYC) before locking me out, and they completely ignore all my emails in English and German. Paradoxically, their automated system is still sending new bonus emails to my address since yesterday, but I am blocked from entering.

I am a real person, I do not own any other accounts, and I am ready to provide my official ID documents to prove my identity. Please help me get the casino to review my case and release my 20,000 HUF winnings.

Thank you,

Viktória Laudon 

Hi, I can see that you’ve ended up in a situation where the casino has accused you of having duplicate accounts. After reading through what happened, I think the best next step would be to submit a complaint with us.

We’ll see whether our team can help, but hopefully we can at least get to the bottom of what happened. If the casino didn’t ask you to complete KYC or provide any documents and simply banned your account, that does seem a little unusual to me. On the other hand, their system may have flagged something they consider relevant.

If our team manages to establish contact with the casino, we’ll see what explanation and supporting evidence they can provide. For now, we’ll probably need to be patient and let the complaint process move forward.

Nice hotels

Nice good

Scam and Scam and scam

Hi, care to explain. 🙂

What is a scam?

Casinoet svarer ikke på mine udbetalingsanmodninger, og deres forsinkelse er uberettiget. De ser ud til at vente på, at jeg annullerer udbetalingen og spiller, indtil jeg mister mine gevinster. Hvad er løsningen for at få dem til at gennemføre udbetalingen?

Hey, I would start by providing more information, such as the casino's full name. We can then discuss the review, user feedback, and any other details. May I also learn more about those unjustified delays, please?

Hej

Jeg har brug for hjælp til at anmelde A7x Casino, fordi det er et komplet fupnummer. Du indbetaler, spiller, og når du så vinder og prøver at hæve, sletter de din konto. Det er ikke fair.

Jeg havde mere end 2.300 pesos og ville hæve 1.900 pesos, men den gik bare i gennemgang og blev så pludselig smidt ud af appen og sendt til en slettet konto.

Losing access to your account just after requesting a withdrawal is concerning, especially without an explanation about your remaining balance.

Did the app explicitly say your account had been deleted, or did you receive a login error? Have you contacted support, and what did they tell you? Please also share the exact website address of the A7x casino you used and when this happened, so we can identify the right operator.

You can submit a formal complaint here for our team to assess the account restriction and unpaid funds. If the casino isn’t listed, use the option to add a casino that’s missing and provide its exact address.

Keep any screenshots of your balance, withdrawal request, and messages from support. If you share them publicly, please hide your personal and payment details.