I want to make a complaint about why is my account restricted and I can't log in

Why is my account restricted permanently

Hello there.

Where exactly is your account restricted? In most cases, the casino should provide an explanation

Are you sure you haven't been told?

Let me know, please.

The site pokiesnet.62

Well, it's not actually the name, I'm afraid. This is just a part of the URL address. It's not helpful at all, sorry.

Could you kindly write the casino's name? Not just the incomplete address - if I may.

What about your issue, did you ask the casino? Is there any progress, please? 🤔

Hej, desværre, hvis jeg går ind på den specifikke side for klager, sender siden mig videre med svarmulighederne og sender mig så tilbage uden mulighed for at afslutte klagen

Could you please paste a video clip? Or at least a few screenshots. I'll try to figure out the problem. Thank you.

tak skal du have

Dette er den sidste side, jeg ser, og så får det mig til at gå tilbage

Hello, and thank you kindly for your cooperation! May I also see the last page you can access before it gets you back, please? We're trying to localize the concrete step, which is causing the problem. 🙏

Dette er den sidste side

Oh, thank you. but I need to see the previous page, please. The one that redirects you back to this general page. 🙏

Hi, so this is the page that redirects you to what you already posted as a screenshot before yes ? When you click on one of the options, it takes you to the general page, yes ? 

Skærmbilledet du ser, hvor det så fryser og får mig til at gå tilbage uden at kunne publicere

Thank you for your reply. I talked to my colleague and she advised me that sometimes Italy is blocked with us and that a possibility would be to turn on the VPN and try to file a complaint that way. If that doesn't help, I'll try to help you again and solve the problem.

Are you going to try it ? 

Tak tak tak, som altid er du fantastisk ❤️

Jeg har lige aktiveret min yndlings-VPN, surfshark, men intet den sædvanlige side, der blokerer mig til sidst