Delete my account

How I delete my account?

Hello.

Please send me an email: radka@casino.guru via the email address you used when creating an account here (registration email which can be found in your account in section "my profile") and I will delete your account permanently.

Has anything gone wrong, please? 

If you need any help, just ask.

Hi Radka

Can you close my account as well please !

My email registration is:

Hej, jeg vil gerne vide, hvordan jeg sletter min konto i de forskellige kasinoer. Tak skal du have.

If you want to delete your account in a casino, you'll have to contact the customer support and tell them you request a self exclude, alternatively tell them you want your account to be closed, mind you,when requesting....make sure you provide them your email address, the one you used in opening the account.

Hej, du skal skrive til supporten på de forskellige casinoer. Du får gratis spins først, så du kan forblive kunde og spille i længere tid.

Sadly there is no ultimate tool to close all accounts in all casinos you have ever played in. 🙁

We're trying to develop such tool, but it's far from ready yet.

Just a kind note, if you fight any form of gambling addiction, always inform the casino, about this reason for self-exclusion.

Hej jeg vil gerne slette min konto

Hello.

i would like to delete my account please

The option is almost always found in settings, at the end of everything

And if this thread is still visible, it's because you haven't deleted your account yet

Hmm, that's not true. But if you almost always found this option in settings, can you take a screenshot and show it to us maybe ? 

I can't agree with this either, because when the account is deleted, the name disappears, which is replaced as we can see- Anonymized. The thread will still be visible. 

Can you close this account as it has been very unhelpful and misleading in regards anything

I'm sorry, since you have an open complaint. I just can't do that now.

Are you really sure you don't need help with your issue? I can ask the Complaint Team to close the complaint in order to close this account, is this what you want, please?

Well you've clearly done nothing on my behalf but no leave the complain open stop messaging me as to provoke abuse and reaction as your very unproductive but no leave it open I'll just block you on my end so you know they are fraudulently taking people's money unfairly and you have a neck that's all you have to defend this casino or any for that matter as I've seen loads of complaints on this forum stating it happened to loads of people so

Could you just stop being offensive?

As an admin of this forum, I ask you one last time. Any other offensive post will be deleted.

You know there are hundreds of open complaints, thus the Team has a week for each turn, this is stated in the guide, care to take a look?

https://casino.guru/complaint-resolution-instructions#duration

You need to be patient. I hope you can understand that.

Have a nice weekend!

I will stop posting I'm just defending my self I wish not to be offensive and googbye

So I got a message from you today I do still wish to dispute this as yes some terms could of been breached that I was unaware of but the money in question should of automatically been returned to the casino as bonus not fuffilled and the money should never be conviscated as I was unaware of there terms that they can do what they did as other casinos have not allowed games but that should never cause the player to loose his money indefinitely as they have done there not supposed to do wats they did as I'm just the customer and they punished me unlawfully by stealing the 191.00 that's very unfair and it's there games ando I can honestly say 40.00 was accumulated fair and the 150.00 I won on roulette so as regArds the wager yes it was not me according but they should deduct somega of the bonus wager against my actual wager so the breached these units fairly you can see I'm the victim of theft if you can relook at this issue just I found out this is illegal they can be sued if I got in touch with the gaming commission

There available on there end if anything they shouldn't be allowed to do business period as it's there site that did not abide and broke a law and can be fined I believe as I done nothing illegal only played there games