all just casino players must read carefuly !

Beware of them!

I made many deposits and used bonus offers, and when I won a large almost like of 300,000 euros, they closed my account, noting that my account was verified, and before this problem I had withdrawn an amount of 4,000 euros. When communicating with customer service by phone and email, they told me to record a picture with the relevant information in it, and then they told me to register. A video in the same way. Finally, I was contacted today and they informed me that I had violated the terms and conditions of the bonus!! We will take all the profits and give you only 5,000 euros! Also, I did not mention the tournament profits that I did not receive!

Beware of them, do not lose your money.

and my account is remain locked like i'm the criminal not them!

..

But I don’t know how this happened.. because while playing they could cancel your bet before agreeing to it, but this did not happen because if you lost all your money, they would not come and say to you, go ahead, you did not lose. They would remain silent and take all your ’ money, and of course because you won, nothing will happen to your advantage.

Date of experience: April 11, 2024

May I just ask if you mean this Just Casino, please?

I'd like to make sure we don't make any mistake, you know.

Did they explain to you which rule you violated, though?🤔

To lock the account without any explanation is not very fair, I believe, so if you wish you can try to file a complaint here and our team will take a better look into this issue and hopefully help to get it solved.

What do you think? Are you up for it?

Here is the link where you can submit the complaint, and our team will let you know what to do next.

We'll wait here for your decision.