Hej,
Jeg vil sige, at det bedste er at kontakte spiludbyderen. Til det anbefaler jeg at anskaffe din fulde spilhistorik, fordi det burde være hovedargumentet, at noget gik galt under den førnævnte session.
Alternativet ville være at kontakte licensudbyderen, men det kan være nemmere at starte med spiludbyderen først.
Hvis jeg må tilføje mit synspunkt, tror jeg, at et godt forhold til kunden er et par kroner værd, så det giver mening at være generøs, selvom deres tech-fyre ikke har fundet en fejl. En simpel gestus ville have løst denne situation langt bedre, siger jeg.
Vil du i hvert fald dele kasinoets navn? Vi kan i det mindste kontrollere dens licensmyndighed og overordnede troværdighed, som vi her markerer som sikkerhedsindekset 👈
Har du måske hørt om det?
Hello,
I would say the best shot is to contact its game provider. For that, I recommend acquiring your full game history, because it should be the main argument something went wrong during the aforementioned session.
The alternative would be to contact the license provider, though, it may be easier to start with the game provider first.
If I may add my point of view, I think that a good relationship with the customer is worth a few bucks, so it makes sense to be generous even if their tech guys have not found an error. One simple gesture would have solved this situation far better, I say.
Anyway, care to share the casino's name? At least we can check its licensing authority and overall trustworthiness, which we mark here as the Safety Index 👈
Have you heard about it, perhaps?
Automatisk oversættelse:
