Desværre tillader Awuintura-væddemålshuset dig ikke at bekræfte din konto, når du har brug for udbetalinger.
al dokumentation afvises.
Det er et fupnummer, jeg vil fortsætte på sociale platforme for at gøre folk opmærksomme på, hvor dårligt dette spillehus er, så de ikke fortsætter med at svindle.
Mauricio Olavarriá
FRA CHILE
Hello, sorry to hear about the issues you’re having with account verification. That must be really frustrating, especially when it’s affecting your ability to withdraw.
Have they explained why your documents are being rejected? Normally, there should be clear guidelines on what’s required for verification. If the documents meet those guidelines, it could be worth reaching out again to ask for more specific reasons for the rejection. Sometimes it’s just a small issue like image quality or a mismatch in details.
If you continue having problems, it might be helpful to escalate the issue and maybe open a complaint with us.
One more question, for how long do you try to resolve this situation?
Let me know if you get more info, and hopefully, you can get this sorted out!
God eftermiddag; Jeg har brug for hjælp til at få min bankkonto valideret hos AWINTURA CASINO. Siden januar har jeg sendt alle slags dokumenter, men de bliver altid afvist. Dette har forhindret mig i at foretage udbetalinger, og tvunget mig til at fortsætte med at spille.
Hvad er måden at indgive en KLAGE på?
Tak
Mauricio
I see that you probably don't need help with the complaint since you managed to open it, which of course I'm glad.
As for the bank statement, have they told you at least once what is specifically wrong with it?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
