Hej alle,
Jeg har fremsat en klage, men ønsker også at skrive her for at se, om nogen anden har problemer.
Forsøgte at trække 0,1 btc tilbage, talte sidst til chat på mandag, der sagde, at det ville blive behandlet, men det blev afvist, ikke været i stand til at få fat i nogen på chat siden, prøvede alle forskellige timer. Sendte dem en e-mail mandag også til intet svar.
Hver gang jeg prøver at trække ud selv med mindre beløb, afviser de det uden grund, og der er ikke nogen at tale med.
Jeg er KYC-verificeret og har trukket mig tilbage tidligere.
Hi all,
I've made a complaint but wish to post here too to see if anyone else is having issues.
Tried to withdraw 0.1 btc, last spoke to chat on Monday who said it would be processed but it was rejected, not been able to get hold of anyone on chat since, tried all different hours. Sent them an email Monday also to no reply.
Every time I am trying to withdraw even with smaller amounts they are rejecting it without any reason and there isn't anyone to speak to.
I am KYC verified and have withdrew successfully in the past.