Hej alle,
Ville advare folk, da jeg ikke vidste, at dette casino var forbundet med hr. West. De har en lang historie med at blive opdaget, smidt ud af Malta og mistet licenser for at misbruge KYC-procedurer.
Casinoguru var GENIALE for mig sidste år med Mr. West. En agent ved navn KUBO var fremragende. Mr. West blev ved med at sige, at metadataene på billederne var ændret (det var ikke tydeligt). Jeg tilmeldte mig Betmaximus sidste måned (uden at vide, at de var det samme firma), og det er den samme crxp.
Jeg har indtil videre taget et billede af mit pas på min telefon, uploadet det direkte til en e-mail, optaget det hele på skærmen og sendt det. Jeg har gjort det samme med adressebeviset. Jeg får den samme kopierede og indsatte besked tilbage, hvor der står "Metadata ændret", og jeg har sendt en forklaring til nettet om, at det er umuligt. Jeg var nødt til at oprette en klage til CG her.
Bare en advarsel til spillere. Sidste år måtte KUBO kæmpe mod MRWEST i 6 måneder, indtil det blev løst. Ironisk nok har jeg spillet der siden uden problemer.
Hello all,
Wanted to warn people as I didn't know this casino was linked to Mr West. They have a massive history of being find, kicked out of malta, losing licenses for abusing KYC procedures.
Casinoguru were BRILLIANT for me last year with Mr West An agent called KUBO was superb. Mr West kept saying metadata was changed on pictures (wasn't obviously). I signed up to Betmaximus last month (not knowing they were the same company) and it's the same crxp.
I have so far taken a pic of my passport on my phone, uploaded straight to email, screen recorded the whole thing and sent that. Done the same with the proof of address. Get the same copy and paste message back saying 'Metadata changed', have sent an explanation for the web that that is impossible. Had to open a complain with CG here.
Just a warning for players. Last year KUBO had to fight MRWEST for 6 months until it was resolved. Ironically I have played there since with no issues.
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