Bitkingz udbetaler kun 25.000,00 i overskud, når gameflow er bekræftet af spilleautomatudbyderen

Hej

har jeg aldrig haft.

Det tager et par dage, før Bitkingz kan give mig den første uges udbetaling på 7500,00. De går "rutinemæssigt" til udbyderen (sandsynligvis Pragmatisk spil) for at få tjekket mit spil, hvor jeg vandt 25.000,00 den 1. marts

Generelt spørgsmål: er dette sædvanligt? Og hvis ja, hvor lang tid tager det?

Nå, Roger

Hello,

You won a big amount of money and the casino wants to be sure that everything was legit, I'd say.

I'd take it as an additional part of KYC at this point.

Daniel answered a similar question recently here on the forum.

He wrote: "It's quite complicated with the game providers. The casino usually sends them the case they need to investigate and then they wait for the provider's confirmation.

You can wait for a few weeks, I'd say the minimum is 2 weeks I'm afraid."