Casino Guru er IKKE upartisk

Jeg har sendt e-mails til casinoguruen i en måned, når de spørger. De beder ikke om alt på én gang, og de køber sig tid, idet de ALTID svarer til tiden.

Situationen er åbenlys. Jeg bad om selvudelukkelse fra 22bet, og de fortsatte med at lade mig indbetale og bruge over 5000 €.

Casino Guru tøver bare med at få mig til at stoppe med at svare.

Har du bemærket, hvor mange rapporter der lukkes på grund af manglende respons fra spilleren?

Derfor! Casino Guru er ikke her for at være upartisk, de er her for at få provision fra casinoerne!

"SPIL IKKE" er mit råd! Dette er forretning, og casinoerne og Casino Guru griner af spillerne!

Hm... This accusation of yours is not in place at all, actually.

Our complaint resolution center has its own guidelines, and we have to stick to those when investigating each and every case. If you reply and provide everything needed within your complaint, it will move forward and we'll get in touch with the casino.

Whenever a player stops responding, it is surely not because of what you accuse us of, and you can check it well in all the complaints.

What about all the complaints we actually help to get resolved? Have you seen those as well?

But it is simple actually; if you are unhappy with our work, no one forces you to do anything, right? 🤷‍♀️

Your call.

Læs før du svarer!

Din kollega beder om ting stykkevis og sender dem, nulstiller derefter tælleren og sparer tid.

Mit problem er afhængighed af spillet og at skulle vente mere end en uge på, at den inkompetente kvinde kommer og beder om noget, hun ikke har bedt om før!

Hun køber sig tid for at se, om hun kan slide min tålmodighed op!

De snyder mig og gavner 22bet!

I am sorry for your addiction. Please seek help so you don't have to deal with this alone.

There is a list of help centers on our site as well. Look here, please.

Unfortunately, our complaint team has to deal with hundreds of complaints daily, and we have to adhere to our guidelines, so it is not possible to take care only of one complaint. We do everything possible to help all our users.

Jeres klageafdeling gør grin med folk og er ligeglad.

de sender anmodninger og svar i fart!

Hvor mange har allerede modtaget deres penge? Jeg er sikker på, at det er meget få.

Du ser casinoer stjæle og bryde reglerne, liv ødelægges, og du fortsætter med at reklamere for dem!

You can check all the complaints we have already resolved if you are interested.

If you are unhappy with our work, unfortunately, I can't do much about it. It is your opinion, and you are free to go at any time, of course.

Men denne person, der svarer mig, er meget inkompetent. Det er tydeligt, at han ikke engang læser tingene eller er interesseret.

Det er anden gang, at Veronika har misset svarfristen og ikke har sagt noget!!!

Uacceptabelt!!! Fyr hende nu!

INGEN inkompetence!

Please stop. People take holidays, there are quite a lot of complaints, and players are always warned that it may take a little longer to respond in this time of the year. 

Our complaint team is doing everything in its power. 

Please focus on your situation and not on everything else around you.

I believe that you and Igor will bring this to a successful conclusion.

To måneders ferie?

Well, if we stick with facts here, your complaint was published on the 28th of November. The casino has already been asked for cooperation; this is quite progress, considering the holidays involved. Please be fair and stop with those screams around the forum.

It truly makes no sense to be offensive to someone who is trying to help you for free. We understand you need attention, but it is not always possible.