Hej gode. Jeg har brug for hjælp, da jeg ikke kan hæve mine penge fra cbet-kontoen (enzod2600).
Det fortæller mig at jeg skal satse 6 millioner for at kunne hæve mine penge, jeg kontakter support og de har tænkt på det i en uge nu, jeg satser flere gange det indsatte beløb og fordobler det også.
I'm sorry for a possibly stupid question, but just exclude the obvious: did you play with the deposit? I mean, did you wager it successfully?
Many casinos restrict you from withdrawing money without a certain wagering/rollover/turnover.
So, let me know, please.
Ja, jeg har satset indbetalingen flere gange
OK, how many times, please?
I found this rule:
4.5 You agree that before requesting a withdrawal of any deposited funds, you should place bets at least cumulatively equal to twice the amount deposited. This rule applies to each deposit you make.
Another one, if I may: Have you taken any bonuses upon your deposit? This may also bring up the necessity of wagering requirements prior to your withdrawal request.
I must say, I don't have any other ideas...So if you played without the bonus the whole time, I'm clueless. In such a case, we need support to explain, I'm afraid.
By the way, I tried the chat, and the response was immediate. Could you perhaps try to ask the operator again, please?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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