ForumKlagesagerEXTREME CASINO EXTREME CHEATERS DO NOT USE!!!

EXTREME CASINO EXTREME CHEATERS DO NOT USE!!!

1 år siden af fatkatzdispatch
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2260 visninger 1 svar |
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1 år siden

Beware this site is not legit and will do what they have to do to avoid payouts! I signed up over the weekend it was a bit glitchy on my phone so I played out my spins and then switched to my computer it then saids it my login doesnt exist even though I got the welcome email, it glitched a bit more but finally got my account up I won a little over a grand so I went to verify my account like it said waitede all weekend to be told Monday that the account that had any balance in it was terminated due to violating the rules by two accounts... I emailed and I used the chat feature I showed them the screen shot of what I won and they are ignoring me so leads me to beleive that is their way of not paying up and yes the site is still glitching I strongly recommend not putting any money into this site seems pretty obvious they are scammers and will find loop holes to avoid paying people what they owe. The people in Chate replied one sentence and ignored me after that. As I said this site is a SCAM. And my next stop online today is wirth the better buisness bureau . If you have a problem on there beware they will not help you. To back up what I am saying I have included the chat trasncript. Just thought Id spare anyone out there the aggravation of giving these crooks a dime of their hard earned money!



Good day and Welcome to Casino Extreme! How may I be of assistance?


Barry


Hello my name is Theresa , I just recenetly joined this site and when I went to do the verification it came back saying I had two accounts same screen name as it turned out Im not sure what I did or how I did it all I know is that the winnings I won are gone and I am trying to to see where they were taken too? Here is a screen shot that I took the other day whilke playing


file


image.png

187.96KB

Download 


But the confusion with my account explains why I cant login to the game sometimes but I dont understand how I got two accounts same screen name and why terminate the one with the winnings on it?


One moment, please. Let me see what I can do.


Barry


APPRECIATE IT



Hello


Hey there! At the moment we are experiencing heavy traffic, so please standby and as soon as possible, we will help you out. Thank you so much for understanding. Please state your request and wait for one of our agents to join your chat session!


Jarvis


Hello my name is Theresa , I just recenetly joined this site and when I went to do the verification it came back saying I had two accounts same screen name as it turned out Im not sure what I did or how I did it all I know is that the winnings I won are gone and I am trying to to see where they were taken too? Here is a screen shot that I took the other day whilke playing




image.png

172.17KB

Download 


But the confusion with my account explains why I cant login to the game sometimes but I dont understand how I got two accounts same screen name and why terminate the one with the winnings on it?


Hey there! We are really sorry but at the moment we are unable to respond to any chat request due to automatic system maintenance. Please come back in a few and we are sure to have all services up and running! In the meantime, you can freely use our casino as usual! Apologies for the inconvenience and thanks for understanding!


Casino Extreme


Hello and Welcome to Casino Extreme!

Please, hold a few moments.


Philipp


yes


You get free bonus on your first deposit


Philipp


get what bonus? So where did the money I win dissapear too?




IMG_0632.PNG

323.15KB

Download 


Balance removed due to multiple account violation.


Philipp


I dont even know how I got the aother account with the same screen name and the one you guys terminated is the one I played on so they picked the one that had a balance not the one that hadnt been being used I wasnty even made aware of the error which had to be a glitch until I verified my account .



the day I signed up it was glitchy on my phone but now I understand why it was letting me log in one sec and then not the next but it was not done on purpose


and if so why would I use the same login information

13:28

there has to be a way that shows that


hello


Indlæg af fatkatzdispatch Redigeret af Radka
Årsag: Surname deleted
fatkatzdispatch
1 år siden

Hello Teresa,

to me, it seems that the casino had some technical problems and the casino's staff now have trouble dealing with the consequences.

We always try to persuade casinos that the multi-accounting rule, as well as the same IP rule, should be handled with care, each issue separately.

Both rules serve as a protection from bonus hunters, or bonus abuse. If you create 5 accounts and take 5 no deposit bonuses for new players only, you are not a new player anymore and you gain an advantage of several no deposit bonuses you are not allowed to take normally per one account.

The thing is when did you take the bonus, please? Can you tell?




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