Hej, jeg vandt €3000 hos Vulkan Vegas uden en bonus, men kun med mine penge. Nu har jeg problemer med kontobekræftelse, jeg har allerede uploadet alle dokumenter. Sjovt nok gik min betaling til LODGING Lekki NG og er kategoriseret som bolig. Er dette kendt? Min udbetaling bliver ved med at blive afvist, og kundeservice beder mig vente på et e-mailsvar.
Hm, it surely sounds strange, but just give them some time and let's see how it develops. We have few threads about Vulkan Vegas here on the forum. It seems that especially German and South American have some delayed withdrawals from time to time. I've seen cases when it took 2-3 weeks. Just remind yourself on chat every few days and you should be fine.
I too have the same problem when it comes to payouts and depositing them into my account. I have never had the issue with other casinos and quickly shifted to another one called Gamdom.ca, and I didn't have the problem anymore. Don't be scared of leaving a casino if they happen to make you wait out and be too impertinent in solving your issue with them.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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