4 måneder siden
Turned my Wifi off and its working on data. Might have to reset the wifi
SvarCiter2
3 måneder siden
God aften, opmærksomhed Funid, nu hedder det Playid. Jeg vandt 150 euro, pengene fra casinoet til Playid kom med det samme. Der er gået 4 dage, og pengene er ikke ankommet. Jeg kontaktede supportcenteret, de fortalte mig, at der var gået 3 til 5 dage, eksklusive lørdag og søndag. Jeg opdaterer jer.
PS i livechatten virker de som bots, de giver alle det samme svar. Hvis jeg får mine penge, lukker jeg denne konto for mig, det er ikke troværdigt.
Automatisk oversættelse:
3 måneder siden
Jeg har aldrig hævet penge på disse sider, jeg har spillet på librabet, Legiano og allyspin.
Jeg havde et problem, casinoerne er meget uærlige, jeg vandt 1.500 BRL på EXCITEWIN-siden, de forsvandt ikke kun med min saldo, de sagde, at udbetalingen var blevet annulleret og spillet, jeg indgav en offentlig klage og bad om spilhistorikken.
Automatisk oversættelse:
2 måneder siden
Hej, jeg kan ikke tanke op fra Funid, intet casino, hjælp mig venligst, tak
Automatisk oversættelse:
2 måneder siden
Please describe more what exactly the issue is and which casino you experience it at.
2 måneder siden
Forsøg på at indbetale direkte fra fundid til casinoet virker normalt
Eller
Log ind på casinoet og vælg at indbetale via playid (det er det, det hedder nu om dage)
sjov alt
spillede nyt
Automatisk oversættelse:
SvarCiter1
2 måneder siden
FUNID aka PlayID is a fraudulent platform. They are withholding my winnings for verification purposes even though I was already verified.
They requested ID and banking info for the month the month of August. I waited for my monthy bank statement and provided it 12 Sept 2025 which shows every single transaction. Now they are asking for a monthly statement on original pdf format from Bank with interac transactions only. No bank provides that. Which means they had no intentions of sending me my funds below is my last email from them .
Madeleine (PlayID)
17 Sept 2025, 10:28 EEST
Dear Vida,
Thank you for contacting the PlayID.com support team.
Please provide the transaction history for Interac. For month of August in original PDF format. All incoming and outgoing transactions made must be visible as also the account holder’s name and deposits made to the casino.
We kindly ask you to provide a PDF file downloaded from your online bank.
Thank you in advance!
2 måneder siden
May I ask at which casino you experienced this, and how is the situation now, please?
2 måneder siden
Tak fordi du lod mig vide det.
Automatisk oversættelse:
2 måneder siden
stay far away
PlayID advertises 3-day withdrawals, but in practice the process takes closer to two weeks. The maximum withdrawal limits are unreasonably low, forcing players to leave large balances in their accounts. This design effectively encourages continued play and often results in losses.
In my case, I had over $40,000 in winnings. Over a three-week period I was only able to withdraw $1,600 before losing the remainder due to the delays and restrictions imposed. The system feels deliberately structured to disadvantage players and prevent fair access to their funds.
2 måneder siden
May I ask in which casino you experienced this, though?
I just wonder if the PlayID is at fault here, or if the casino caused the delays, you know. 🤔
2 måneder siden
Take care! FUNID aka PLAYID is blocking and denying withdrawals lately.
I was playing at casinos linked to FUNID for several months, was working "ok" (if you dont mind waiting 2 or 3 weeks for payouts)
suddenly PLAYID is asking for a 12 months (!) KYC. 12 months bank account, 12 months credit card, 12 months skrill. Is this even legal? then they blocked my account 3 days ago and chat refuses to help 🙁
Dont know what to do now. Waiting for 300€ since 3 weeks.
2 måneder siden
That doesn't sound good at all, and it must be really hard for you.
Could you tell us, please, which casino you refer to, though?
3 weeks is really a long time to wait for the verification to be done. Have you provided all the requested documents, please?
Our complaint team could look into this together with you if you wish. Just submit your complaint and we'll get back to you as soon as possible.
Redigeret
2 måneder siden
Nono, the main problem is the blocked PLAYID account. The KYC is pending since 3 days, the withdrawal via PLAYID is pending since 3 weeks. The winning was at "big clash" i think. Linked to PLAYID
2 måneder siden
So, please help me to understand this better.
You have a PlayID account, which needs to be verified, but they are taking way too long to finish it, right?
Do you have any information on why it is so, though?
And then with this account you play in different casinos that offer PlayID. Yeah?
But if you want to withdraw your winnings from a casino by using PlayID, where your account is not verified, how is it possible to withdraw them? 🤷♀️
I'm a bit lost here, as you can see.
2 måneder siden
well, as you know 3 days waiting for KYC to finish is nothing special.
but what is indeed special: the fact that they completely BLOCKED my account. once again the timeline:
- i started playing casinos like "big clash" via PLAYID app ~1 year ago. i also did the steps for KYC 1 year ago.
- i made deposits, i made payouts via playid in the last year, all "ok" . it was working. slow but working.
- 3 weeks ago i won ~300€ at big clash (linked via PLAYID app) , the withdrawal was pending all the time.
- few days ago PLAYID BLOCKED my account with error message "restricted" and forced me via email to send 12 months bank account, 12 months credit card, 12 months skrill.
other users report that PLAYID may block accounts for various or even no reason. this is where i get worried and posted here.
Redigeret
2 måneder siden
Are you referring to this BigClash Casino, please?
Looks good even though we don't have much information from our users yet. So, feel free to add some of your experiences, if you wish.
And now to the PlayID app, have you provided all the requested documents already so they can unblock your account?
Are you able to use some other payment methods, for example, if there is such an issue with PlayID?
I'm just trying to find some solutions for you, you know.
2 måneder siden
yes ,this big clash casino.
but the casino itself should be ok.
The main issue is PlayID. I sendt all the required documents, although i have a bad feeling about sending a 12 month(!) history of all my bank account, credit card and psc/skrill.
So we wait for the PlayID support/kyc-team and lets see what happens next.
2 måneder siden
So you have been using PlayID for over a year now ????
2 måneder siden
about 1 year.
but PlayID was FunID before.
...it is the same...
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