Gambiva Casino experiences (side 9)

Hi, why do you ask? Did something happen to you at this casino?

Yeah I’m just worried as I’m waiting for a large withdrawal & I’ve now seen a lot of negative reviews

Okay, so how long have you been waiting?

I tried to withdraw €4700, I’d waited 48 hours to get an email saying the max withdrawal is €1000 a day and €2000 a week. I’ve now requested a €1000 withdrawal but I’m concerned with all the negative reviews I’ve seen online.

I totally get it. I'd like to say that we give casinos 14 days to pay out the player, and if that doesn't happen, be sure to let us know.

Did the casino ask you for any documents or anything like that?

Yeah I passed all the KYC verification. I’ll get back to you in 14 days and let you know if I’ve received anything. In the case that I haven’t, is there any steps you’re able to take?

What we do next is, when you file a complaint, our team collects the necessary information from you, and once they have it, we contact the casino and try to find out what’s going on directly from them.

I believe, and therefore hope that it won’t come to that, that it won’t be necessary, and that you’ll receive your money by then.