Hej der,
For at være helt ærlig med dig, ser det ud til, at kun casinoet ved, hvorfor din konto blev lukket på denne måde. Forhåbentlig finder vi ud af mere gennem klagen.
Kan du måske fortælle os lidt mere om, hvilke spil du spillede, og hvilke bonusser du fik, bare for at få en idé om din samlede aktivitet? Nu vi taler om det, har casino support nogensinde kontaktet dig? Hvis ja, hvad var der galt?
Mine kolleger, mæglerne, stiller typisk lignende spørgsmål for at afdække spor, så vær venligst forberedt på at dele klagen, hvis den ikke er her.
Forhåbentlig finder I sammen ud af problemet, hvilket er det første skridt mod en løsning. 🙏
Hey there,
To be completely honest with you, it seems that only the casino knows why your account was closed like this. Hopefully we will find out more through the complaint.
Can you perhaps tell us a bit more about what games you played and what bonuses you took, just to get some idea about your overall activity? Speaking of which, has casino support ever reached out to you? If so, what was the matter, please?
My colleagues, the mediators, typically ask similar questions to uncover clues, so please be prepared to share in the complaint if not here.
Hopefully, together you'll detect the problem, which is the first step toward a resolution. 🙏
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