ForumKlagesagerAverage time for Review

Average time for Review

3 år siden af mumblesmountain
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3201 visninger 2 svar |
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3 år siden

Hello,

I submitted a complaint, and I was just wondering what the usual time frame that it takes until it either passes or is rejected.

I understand things change based on how many submissions you have, etc.

Thank you !

mumblesmountain
3 år siden

Hi, it's usually reviewed within 24 hours during the working days, but if you submit your complaint on Friday afternoon or Saturday, some of them are processed on Sunday, but some of them on Monday. It also depends on the individual case. Some of them are more complicated so the agents prefer to discuss it first with a supervisor before they send the 1st reply.

3 år siden

Thank you for the information, I appreciate it

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