ForumKlagesagerAverage time for Review

Average time for Review

3 år siden af mumblesmountain
|
3113 visninger 2 svar |
|
Skriv indlæg
3 år siden

Hello,

I submitted a complaint, and I was just wondering what the usual time frame that it takes until it either passes or is rejected.

I understand things change based on how many submissions you have, etc.

Thank you !

mumblesmountain
3 år siden

Hi, it's usually reviewed within 24 hours during the working days, but if you submit your complaint on Friday afternoon or Saturday, some of them are processed on Sunday, but some of them on Monday. It also depends on the individual case. Some of them are more complicated so the agents prefer to discuss it first with a supervisor before they send the 1st reply.

3 år siden

Thank you for the information, I appreciate it

Træd ind i vores community

Du skal være logget på for at skrive et indlæg.

Tilmeld
flash-message-news
Nyheder fra Casino Guru – Følg dagens nyheder fra spilleindustrien
Trustpilot_flash_alt
Hvad er din mening om Casino Guru? Del din feedback
Følg os på sociale medier – daglige indlæg, bonusser uden indbetaling, nye spillemaskiner og meget mere
Tilmeld dig vores nyhedsbrev og få besked om nye bonusser uden indbetaling, nye spillemaskiner og meget mere