Nej det er en live chat, de giver bare de standard scriptede svar, at økonomiafdelingen vil opdatere mig via e-mail.
Jeg anmodede om udbetalingen den 16. november. De sagde, at det kunne tage op til 10 dage.
Jeg havde spurgt, om min konto var fuldt verificeret, men ingen svar før i går, at de bekræftede, at den var verificeret. (Og hvor jeg har bevis for, at de bekræftede det)
Jeg tror, jeg er mest frustreret, fordi jeg siden har vundet 2 gange mere. Jeg har de $80, der blev anmodet om den 16. november. $50, som jeg anmodede om den 18. november. Og en 3. udbetaling på $100.
Jeg bliver ved med at vinde, men jeg har brug for at blive betalt, så jeg ved, om jeg skal fortsætte med at spille med dette casino.
No it's a live chat, they just give the standard scripted responses that the finance department will update me via email.
I requested the payout on November 16. They said it could take up to 10 days.
I had been asking if my account was fully verified but no answers until yesterday that they confirmed it was verified. (And where I have proof that they confirmed it)
I think I'm most frustrated because I've since won 2 more times. I have the $80 that was requested on Nov 16. $50 I requested on November 18. And a 3rd payout of $100.
I keep winning but I need to get paid so that I know whether or not I should continue to gamble with this casino.
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